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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
Tourism for me means travelling to foreign or well-know places, where I can relax and unwind to forget the everyday life. (October, 2020)
All is limited, but possible. (November, 2020)
I am concerned for the hospitality industry as a whole. I am concerned that this pandemic will make people to cautious to the point where they won't venture out. I also am scared that people are going to financially unstable for a while, therefore resulting in no one spending money at local businesses. (April, 2020)
Making a use of this pandemic and recovery time to invest in environmentally friendly and sustainable solutions for hotels to a) reduce the guests eco-footprint and b) save significant amounts of money as a Hotel (May, 2020)
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
For tourist right now there is only the option to dream of future trips and looking back at past ones. Many destinations around the world already offer digital content to facilitate this. In the future it will be important to receive information about the immunity of the population and I am sure that less crowded destinations will be more popular in the short run. (April, 2020)
For hotels and even other tourism companies!
https://www.cayugacollection.com/believe-with-us-in-a-future-of-extraordinary-travel/ (April, 2020)
The protests of stay in place orders. (April, 2020)
Strategy for opening: personalize your offer. Think about how people will travel and plan how to highlight your strengths. Who will be your buyer? Prepare new experiences for individuals or really small groups involving the locals. (April, 2020)