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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I am availible if people want to talk - wheter they have troubles accepting these new situation. (March, 2020)
Tourism is an industry that that allows locations, businesses, and a local populace to offer a variety of products and services to a normally temporary population. (April, 2020)
Such as Japanese government, we need to avoid the following “Three Cs”; (https://www.kantei.go.jp/jp/content/000061935.pdf)
C1: Confined spaces (with poor ventilation)
C2: Crowded places (with many people nearby)
C3: Close contact (with people)
I thought the challenge/ essential impact during/ after COVID to tourism/ service industry is the avoidance of “Three Cs” in contact points between service provider and user. That affects facility use restrictions for the former and expectation alteration by going-out restriction throughout my three perspectives in T0. (June, 2020)
When flights are being blocked or reduced, the tourism industry would be a major one that being affected hard no matter what reasons are behind the situation. What I am concerning about is, how long does it take to get everything back to normal, the actual situation would be even worse than any types of prediction. For example, It might be possible that all the official organization will be stating that the coronavirus is no longer a big issue for damaging the tourism industry, having a trip is safe now. But it takes more time than we thought to let public believe after the huge panic that the coronavirus caused. So, I personally really concerned about the amount of time for people to actually start traveling like what they used to do, would be still long way to go. (April, 2020)
Go digital, as much as possible. But how do we earn money on a dogsled tour digital? I am not sure. (April, 2020)
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
Perhaps creating a small, inspired group of us for idea sharing, innovation and fostering creative thinking as we are all, in one way or the other, locked into the square box thinking (May, 2020)
Moving forward, I believe all hospitality companies from the executives to the property GM should have a detailed plan on how to adapt their businesses during pandemics. This will not be the last time we face a problem like this. (March, 2020)
There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)
This article forecasts on how tourism lies in the future due to the Covid19 pandemic.
To support their tourism sectors, the article highlights that in essence, domestic travel and tourism will be expected to substitute foreign tourism demand. Additionally, the governments will support travel and tourism sectors more directly through bailout packages. In the future the article states that at the beginning, countries may require a COVID-19 free certificate. If it becomes evident that COVID-19 survivors become immune to subsequent infections and transmissions, an immunity certificate for example Yellow Fever booklet, the article suggested that may become a requirement for both outward and inward travel, improving visa application processes and make them online and also issuing immunity passports so people can leave the lock down early.
https://www.unescap.org/blog/future-tourism-post-covid-19 (April, 2020)