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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
A chance to learn about new things, meet new people, see different way of living and find a new part of yourself. (May, 2020)
Passion and exploring the life from all angles. (November, 2020)
Currently out of employment due to working as an events intern at a country club. All of the events have been cancelled until further notice and the restaurant is opened but is carryout only. (April, 2020)
With the current situation, concerns certainly come. I am most concerned about how the tourism industry will recover from the current situation, as COVID-19 has hit the tourism sector the hardest. As a tourism student, I am worried about getting a job during and after my studies. I am also concerned that tourism companies will not allow students to gain corporate experience. At the same time, I am concerned about the direction in which tourism will develop. Whether we will be able to decrease the negative effects of tourism after the epidemic and also if we can develop tourism into a responsible industry. (April, 2020)
Push domestic tourism. Feature your Covid safety positives. eg Deep clean. For me in self catering, the fact that people can maintain absolute social distancing. (May, 2020)
The local knowledge, for hiking in the surrounding mountains. I can show beautiful little places in nature to relax. (June, 2020)
We need more resources on digital solutions and on solutions for destination development, destination management and consumer behavior. (May, 2020)
Review how a fine dining restaurant rely on their sense of quality and care to give confidence e.g. Aimsir 2 Michelan Star Restaurant www.aimsir.ie (May, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)