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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
How tourism will survive this year and what else this year can bring us. (July, 2020)
Tourism has been my job and survival for the last 30 years. This is my way of life. (July, 2020)
How to organize trips in the future to be safe and attractive to people .. How to encourage people to travel as before the crisis. (July, 2020)
That the whole world is becoming more and more virtual and many companies only rely on the online market. (December, 2020)
Pre-pandemic challenges including over-tourism, aircraft emission pollution, and budget travels may be things of the past now. This may be a once-in-a-lifetime opportunity to take a look at Sustainable Development Goals seriously and consider how we want to brand tourism going forward. (April, 2020)
Motivation and a great desire to improve tourism. (March, 2020)
Training of risk management & crisis management in hospitality industry. (April, 2020)
Offering alternative future dates later this year and then next year instead of automatically accepting a cancellation. (May, 2020)
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
I think that every organization/company... should start to prepare some kind of plan. They should try to adapt and work from home, come up with alternatives so they don't completely lose costumers/visitors...For example many museums started to offer virtual tours. (March, 2020)