The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CONCERNS
I am currently concerned with the timeline. The hospitality and tourism industry will take some time to recover, but there are contrasting views on how quickly the industry will recover. Some have more bullish views and believe that once an "all-clear" is issued we will have an influx of discretionary income spending from "stir-crazy" individuals. Others have more bearish views and believe that the risk aversion associated with the Coronavirus will have a more prolonged effect even after an "all-clear" is issued. (April, 2020)
Student
United States
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Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Travelling for me is pushing myself out of the comfort zone and going into the unknown. It broadens your mind and gives you experience only you have. The trip to Cuba gave me a lot of first time experience. From buying and smoking my first cigar and exploring the history of that amazing country. If it wasn’t for that trip I would never find my love for cigars and that is the point of travelling for me. It’s not about the short term experience that travelling provides but about the long term experience that changes you for the rest of your life. (May, 2020)
Student
Slovenia
CHALLENGES
Closed hotels, lost business, reopening plans and scenario, cash flow, dismissal of employees, keeping motivation for employees working from home, etc. (April, 2020)
Tourism or convention office, event organizer
Slovenia
CONCERNS
Even as we overcome this state of emergency, I do not expect tourism to blossom right away. People will have concerns. Initially It may happen that trips to European capitals suffer a decrease. People will prefer to travel shorter distances by car, and they will primarily seek peace, a pleasant climate and contact with the natural environment. It is good that Slovenia offers plenty of that. (April, 2020)
Student
Slovenia
IDEAS
For me, the COVID-19 pandemic wasn't that bad. I founded my own hockey goalie camp, become a professional coach and learned a lot in the last month. Of course, there are many people who struggle now in their life and have a lot of problems. But in the end, you have to get up and make profit out of every situation in life. (October, 2020)
Student
Austria
I CAN OFFER
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
Researcher, academic
Japan
I NEED
Government help, compensation for cancelled events, financial support for digital transformation. (April, 2020)
Tourism or convention office, event organizer
Slovenia
SOLUTIONS
Summer houses, glamping and cabins nearby are booming. I think that's a good solution for now. (May, 2020)
Student
Denmark
EXPLOITATION
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
We can not go back to normal after the covid19-crisis because before was a crisis too. Climate crisis should be handled like a bigger threat! (April, 2020)
