The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
Personally I’m not really affected by COVID-19 when it comes to traveling. Of course I would love to go somewhere rather than just different places in Austria but that is just not happening this year and that’s fine for me. (December, 2020)
Student
Austria
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism means the oportunity to travel and experience different environments, be it social or nature or business, tourism offers a wide range of oportunities to people, also means a concern about impacts that this wide spectrum of activities has. (April, 2020)
Student
Slovenia
CHALLENGES
In my opinion the biggest challenge will be how to alleviate the deep grounded fear that is right now in people and how to persuade them that the world is still safe place for travelling and that other people are not threat anymore. The political measures and role of media are going to be the two mayor factors that will either encourage people to be positive or negative, pesimistic. They will either encourage people to go back to before established travelling routines and continue their lives or block them with reporting just negative news, as the media is doing right now globally. (April, 2020)
Student
Slovenia
CONCERNS
Cashflow is a major concern, as with any business, as well as the health of our employees and business partners. (May, 2020)
Tourism business representative
United Kingdom
IDEAS
Using VR Technology: Now that people are home for a while, it might be worth considering using VR technology to showcase your accommodation services. In tourism we are faced with a very large number of intangible activities and thus the clients buy a cat in a sack. VR technology could somewhat reduce this intangibility. In addition, people are now in the pre-purchase phase of daydreaming about a new trip. (April, 2020)
Student
Slovenia
I CAN OFFER
As a second year MBA student at Kyoto University, I would be happy to help gather information and resources available. (April, 2020)
Student
Japan
I NEED
We need a virus vaccine as soon as possible. We need to stop the spread of the virus so that we can travel and live as we once did. (August, 2020)
Tourism employee
Slovenia
SOLUTIONS
Everyone can show everyone that renunciation is possible and necessary in this situation. Meanwhile, you can put your money into small businesses to keep the economy running, even if it is only for one take away dinner. (April, 2020)
Student
Germany
EXPLOITATION
Criminals phishing company details to claim subsidies entitled for small businesses in various states of Germany. (May, 2020)
Researcher, academic
Germany
OTHER / SPOTTED
I would suggest that at the end of this current crisis, as many organizations come together and try to help one another. Maybe one at that moment has more financial resources, the other more employees and thus support each other, because that is the only way for the states, organizations ... to recover. (March, 2020)
