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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
When will hospitality pick up again and what is going to make people feel safe about traveling. If we are able to flatten the curve by people staying inside how will we know this won't happen again. I feel hotels, cruise ships and restaurants are going to have to do a lot of marketing and convincing to put faith back in people it is safe to stay and eat in their establishments. Additionally, with so many people losing their jobs and incomes being low even once it is safe to travel and explore when will people have the extra funds to do so. (April, 2020)
It is a way of life, business-wise as well as living that kind of life in private. (April, 2020)
No income (we are not allowed to open the hotels yet), it is difficulf to employ people back not knowing wheather the guests will come after we reopen the hotel, we were planning to have one of the best year, all our group reservations were cancelled. (May, 2020)
My concern is that a lot of tourism employees will be left out and forgotten for some time. But on the other hand, my concern is that after quarantine people will rush to all places possible and again fill all the carrying capacities of destinations. (April, 2020)
I would like to think that the C19 will be a change for the overall economic, environmental and social reset. As a humanity, we have shown that, in spite of the quest for profit, we are willing to sacrifice economy to save lives. Hopefully, we might realize that the long time live-saving will be to invest in building better societies and taking care of each other and the planet. Tourism can be one of the tools that we use to this end. However, if the pandemic is over, if there is no second wave and if we recover relatively quickly, I am afraid that the opportunity for 'reset' will be lost. (May, 2020)
The local knowledge, for hiking in the surrounding mountains. I can show beautiful little places in nature to relax. (June, 2020)
According to superiors, we can afford such poor business this year, but if the crisis continues and travel continues to be impossible, and if the state does not provide additional financial assistance, we are promised layoffs. (September, 2020)
Moving forward, I believe all hospitality companies from the executives to the property GM should have a detailed plan on how to adapt their businesses during pandemics. This will not be the last time we face a problem like this. (March, 2020)
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
After the Virus: 10 Consumer Trends for a Post-Coronavirus World
Article presents 10 new trends and innovations in the world, which can make great changes and boom also in the tourism affected by covid-19. As examples it can be virtual experience economy, virtual companions, ambient wellness, or assisted development.
https://skift.com/2020/03/17/after-the-virus-10-consumer-trends-for-a-post-coronavirus-world/ (April, 2020)