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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Most people pay lip service to sustainable tourism. There is too much focus on the 'cost' of sustainability, and not enough on the cost of inaction. (April, 2020)
For me, tourism is the most important thing in life. Without tourism, my family would not have work in our valley and probably they had to move to a bigger city to find new work. Tourism guarantees us a high standard of living in the most beautiful places on Earth. (June, 2020)
The first time in 9 years I have not traveled anywhere by plane, I actually spent a whole year '20 in Slovenia (which is not so bad, because Slovenia has really a lot to offer) (November, 2020)
Cashflow is a major concern, as with any business, as well as the health of our employees and business partners. (May, 2020)
Start virtual tours or experiences (September, 2020)
My joy at work in the tourism industry. (June, 2020)
As I do understand that understanding topics we take them at school is important, we should take this opportunity for the whole tourism sector to step together and create a good set of actions. As there would be actions taken from an actions such as recommended, we would have an opportunity to change an educating system as well, as we all know, it needs an upgrade. Students (from what we talk to each other) would like to be present at resolving actual current problems more, as some teachers already are taking these actions (for example giving students to write, think and evolve solutions to the actual problems happening in present time). (April, 2020)
A solution for bars to deliver cocktails already exists in Austria, Graz:
https://www.rollingpin.at/news-events/corona-krise-oesterreichweiter-cocktail-lieferservice-startet (June, 2020)
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
Allow free travel insurance, people are afraid to book because they feel the risk to have their trip cancelled. (April, 2020)