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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
1) Discovering new people & places 2) Creativity Format 3) Our (potentialy) big market. (April, 2020)
We are trying to figure out, what kind of tourist are there going to be after the COVID-19. How can we address them?
How can we make our business stable?
How to connect with other regional stakeholders to be more stable and present in future market? (April, 2020)
I personaly concern about a lot of things at the moment, but there is one topic I worry the most about. It's the naivety of the people. Like putting the mask on the wrong way or not holding distance. If the people would think more about others then them self I think we could manage the situation much better and without such big loss in the economy. (October, 2020)
The extra time students hopefully have during quarantine could be used for the following things:
- Complete projects (even if they’re not assigned by school) to demonstrate different facets of my skill set, for example, publishing a paper or article on LinkedIn analyzing the economic impacts of COVID-19 on a specific hospitality company (such as Marriott, Disney, Carnival, etc.), including suggestions for recovery.
- Get certifications or complete LinkedIn Learning classes to demonstrate interest and/or expertise in a certain skill, ex) Google AdWords, Cvent, Microsoft Suite, etc.
- Create a digital portfolio showcasing accomplishments during college.
- Learn an in-demand skill that is relevant to companies that are not being as terribly impacted as the hospitality and tourism industry. For example, learning coding languages, as IT is a needed skill presently to support means of digital connection. (April, 2020)
I am availible if people want to talk - wheter they have troubles accepting these new situation. (March, 2020)
We need people who will not be afraid to travel. People who will want to travel. Abolition of travel restrictions. (August, 2020)
Protect the resource at all costs. If communities and the attraction (I'm thinking here wildlife) isn't benefiting then it's time to re-consider new options. (April, 2020)
The media partly exploit the situation of the pandemic to get attention and generate sales. However, the media is not aware, or perhaps unfortunately they are - even sadder that this hype in the media - can make the population sick. (October, 2020)
Home entertainment by the hand of tourism enterprises
This article explains that many tourism enterprises are keeping the contact with their clients, creating activities for kids and adults to help them go through these hard quarantine times. But, why do they do it if it is not their job?
The idea is keep in touch with the clients, even if they are not going to book anything with them right now, to remind clients that they will still be there when the things get stabilized, clients will remember them and start booking again. It is a long view strategy, but I think it is a smart movement from tourism enterprises instead of being just observers of the disaster.
See the original file here: https://www.hosteltur.com/135925_entretenimiento-en-casa-de-la-mano-de-las-empresas-turisticas.html (April, 2020)