TOURISM MEANS

Tourism is the act of exploring the world or parts of it to gain a better understand of culture, history, and way of life of other people, as well as to experience natural environments different from where we live. (April, 2020)

Tourist

United States

CHALLENGES

Interacting with guests and other employees without social distancing efforts in place due to it being a workplace. It is physically impossible to check a guest in with being six feet away from them. Also, housekeepers need their list updated and need to be handed lists and other items. Common items like hand sanitizer seem to always go "missing" when placed into the lobby. Guests always steal the hand sanitizer bottles within the lobby, which is another major challenge we face with the shortage. (April, 2020)

Tourism employee

United States

CONCERNS

When situation with corona virus will be over? What is going to be with world, us, economy, tourism...? (April, 2020)

Student

Slovenia

IDEAS

1) Get connected - even with "enemies" - in your destination. The weakest determines the faith of all players of a destination in a pandemic situation.

2) Get digital - digitalization helps to make tourism resilient.

3) Get human - do not focus on profit, focus on customers.

4) Create experiences instead of money traps. (May, 2020)

Researcher, academic

Germany

I CAN OFFER

With my studies, I can help to improvise plans and help with getting the wheels rolling again after this all stops. Hopefully someone will hire me so I can help. (April, 2020)

Student

Iceland

I NEED

Global trends including European tourism ones

Advanced cases on sustainable tourism coping with COVID (June, 2020)

Researcher, academic

Japan

SOLUTIONS

https://www.deutschertourismusverband.de/service/coronavirus/best-practices.html (June, 2020)

Student

Germany

EXPLOITATION

It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)

Student

Germany

OTHER / SPOTTED

Three travel startups response to COVID19

The article highlighted on how these three big travel agencies Get Your Guide,Omio and Travel perk are responding to the Covid19 pandemic.All the three agencies reported a major drop in bookings combined with customer cancellation and reschedule of the travel plans. The three founders of this agencies described there is sudden revenue crunch with high levels of uncertainty due to the pandemic.Get you Guide agency copied to the situation by re-routing resources to service more on near-term customer needs through improved flexibility of cancellation of bookings and refunding systems .Omio and Travel Perk, the two agencies decided to reflect on duty of care. This is focused on supporting its customers,employees with safety measures and are taking the time to research on which investments they can engage or pull out at the current moment.

https://techcrunch.com/2020/03/13/three-travel-startups-tell-us-how-theyre-responding-to-the-coronavirus-crisis/ (April, 2020)

Student

Slovenia