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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Selling "advanced travel packages" is what I've been thinking about, it may sounds naive that this could work from my point of view, but trying something different is always better than doing nothing. In many countries, not like the U.S, people don't arrange their travel plan by themselves, they tend to work with professional travel agent in order to save money or at least save time. From my personal experience, in many of the cases, agents only asked customers to pay one time fee that includes flights, tickets and sometime even food and beverage which is sounded like they are selling a packages. Thus, when the coronavirus is strongly affect people's travel plan at this moment, selling them any types of "advanced travel packages" that will be activated after the coronavirus is my idea, I do think the most important thing for tourism business to be survived now is keep the cash flow going as normal. It is okay to lose some revenue or giving bigger discount on those "advanced travel packages" but having more business keep coming, is very important. (April, 2020)
Tourism is an industry that that allows locations, businesses, and a local populace to offer a variety of products and services to a normally temporary population. (April, 2020)
I have lost my job at a hotel in March at the beginning of the crisis. Now during summer I am going to work at a surfing school and I am not sure if there are going to be enough guests and how it is possible to work there with the students respecting the hygiene concepts. But it was also hard to study during the crisis because we did not have any course at university but only online. It was hard for me to stay focused at these times and not seeing my friends and colleges to get physical support. Furthermore, it was difficult for me that our freedom got limited and we could not move like we usually do. (June, 2020)
When In London it was only a few weeks into this pandemic. It was actually right before it became a pandemic. When we were there we were very cautious when we were in public. Especially when we were trying to leave we were concerned about going to Heathrow because it is one of the busiest airports in the world. We were also concerned about using public transportation because that is how we would get around to all of our destinations. (April, 2020)
COVID-19 is an opportunity to reflect on our value system, and society. What is the most important to us? what are the values and things that we treasure? (June, 2020)
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
We need a virus vaccine as soon as possible. We need to stop the spread of the virus so that we can travel and live as we once did. (August, 2020)
A solution for bars to deliver cocktails already exists in Austria, Graz:
https://www.rollingpin.at/news-events/corona-krise-oesterreichweiter-cocktail-lieferservice-startet (June, 2020)
The protests of stay in place orders. (April, 2020)
Even if everything in tourism sector has stopped for a while that should not mean everything must be completely cancelled. People should promote themselves through social media and share their ideas. They can still connect with others and with that they show that they care and are still trying to come up with something. (March, 2020)