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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Tourism is the moment people can revitalize themselves. A moment to develop self-interest, and self-discovery. (May, 2020)
A job I do with pleasure. (July, 2020)
Crisis, competition, climate change, how to apply sustainability to a already developed mountain destination. (April, 2020)
I didn't really had any concerns until now, as I didn't suffer any financial losses from the crisis and also hadn't any private impacts. I was just asking myself questions like how long will the crisis last? What will be the future impacts on the economy and our private life? (October, 2020)
The future of tourism is bright. After this crisis all people will want to do is travel. We need to focus on providing unique quality experiences for the travelers, sustainability and safety of a destination & happiness of the locals. (April, 2020)
Motivation and a great desire to improve tourism. (March, 2020)
For tourist right now there is only the option to dream of future trips and looking back at past ones. Many destinations around the world already offer digital content to facilitate this. In the future it will be important to receive information about the immunity of the population and I am sure that less crowded destinations will be more popular in the short run. (April, 2020)
Take care of your employees, customers, and business partners, foster an atmosphere of trust and use the time to foster a growth mindset as well as offer (cross-)trainings, webinars, explore ideas of your employees (May, 2020)
There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)
I support the initiative, but I am afraid we cannot save tourism until the virus spreads. (August, 2020)