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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I think that the fact tourism is highly affected is not that big of the problem. Yes it’s true that people won’t travel during the epidemic, but when everything is over, people will travel again, they won’t just stop. Maybe this is a great chance for everybody to see how much we all can do to help restore Earth, not just in tourism, but in the whole industry sector. (March, 2020)
A set of services or service systems to provide transformative experiences to customers. (April, 2020)
To cheer the tourism industry up. (October, 2020)
I'm worried about losing my job - some co-workers have already been fired, some are still at home waiting for work.
The financial crisis that awaits us at the end of the pandemic and which will certainly have a negative impact on international travel. (September, 2020)
I would suggest a more sustainable tourism, maybe even limit the amount of leisure flights to one per person and year, promote train and bike travel and stop the subventions and tax releases for airtravel, work with hotels and destinations on their sustainability. (April, 2020)
My love and support; I would love to donate money to help and do more but I can barely support myself right now. (April, 2020)
Training of risk management & crisis management in hospitality industry. (April, 2020)
6 Startups That Can Help: https://www.plugandplaytechcenter.com/resources/impact-covid-19-travel-hospitality-industry-and-6-startups-can-help/ (May, 2020)
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Great to see initiative to re-think and evaluate tourism during the pandemic. Thank you. (April, 2020)