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#TourismFromZero initiative

Latest news:

The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions. 

So far we have received more than 900 responses in which these questions have been discussed::

  1. How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
  2. Which CHANGES would you like to see? If any?
  3. What are your CHALLENGES and CONCERNS?
  4. What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?

In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.

Don't forget to share YOUR insights (for the first time or again, with new observations):

  

The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.

IDEAS

One idea I had was to offer a "babysitting service" for parents who had to stay at home and work. Because that would keep people who are out of work busy and it would relieve the parents for a few hours who are stuck at home with them all day.

The service would include doing homework with the children and going outside as getting infected was less likely outdoors.

Another idea I had (which other cities and countries are doing already) was to offer more home delivery services. I think in Innsbruck we lacked take away/delivery services not only from restaurants but also from bars and pubs. But also companies which normally do not offer delivery services could have adapted quicker, for example: books (Tyrolia/Wagnerische/Thalia) or wool and fabric from small shops in town. Pretty much anything that would have kept you busy and sane during lock down. Which would have also created more jobs during this crisis. (June, 2020)

Student

Austria

Explore #TourismFromZero perspectives


Different perspectives on the selected topic: ALL

Tourism business representative

Bosnia Herzegovina

Tourist

Singapore

Tourism business representative

Slovakia

#From Instagram

TOURISM MEANS

Travelling takes you out of your comfort zone. It makes you see the world differently, not just out of your own little box. It makes you grow as a person. You are never the same after you have experienced the soul of another place and it's locals. And I think that is the magic of travel. (April, 2020)

Student

Slovenia

CHALLENGES

[Professor] To prepare my students for a post-COVID-19 world. (May, 2020)

Researcher, academic

Germany

CONCERNS

I'm worried I'm going to lose my job. I am very sorry that a successful company that has been operating for 30 years has found itself in such a situation. (August, 2020)

Tourism employee

Slovenia

IDEAS

- Start a remote event planning company with free consultations to entice customers to pick YOU as their event planner. Whenever this lockdown ends, people will be desperate to be outdoors and with others again, which means events will be in high-demand (everything from weddings to conferences to children’s birthday parties). (April, 2020)

Tourism or convention office, event organizer

United States

I CAN OFFER

From co-creating new stories, writing them down, connecting the partners, implementing ideas into the practice, organizing activities, discussing with media, public presentations and networking. (March, 2020)

Tourism business representative

Slovenia

I NEED

More measures by the state to encourage and support tourism activity. (July, 2020)

Tourism employee

Slovenia

SOLUTIONS

For the individual properties, it came down to providing refunds and vouchers for another stay to guests who had already booked for the next few months, as we know they won't be allowed to come stay due to state laws. As a company, we want to keep our employees safe and healthy as well, so telling the ones who can work to work from home. Keeping honest and open communication between the higher-ups and the employees about the status of the company, their working timeline, and honestly anything they have questions and concerns about. (April, 2020)

Tourism employee

United States

EXPLOITATION

Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)

Student

Japan

OTHER / SPOTTED

Rethinking and Reinventing Travel and Tourism Post Covid-19

This article is related to tourism in Ghana but all the measures can be used in the same areas to boost the tourism industry. The author presents that mainly the domestic and regional tourism should be supported, there should be weider utilization of technologies, digital word etc. There should be smart leadership and cooperation between the tourism organisations and all the segments in the tourism industry. The protection of the environment is important and we should heed sustainability and and support it all. The selected data and analysis will be helpful to get the information and work with them, use them to get the important decisions.

https://voyagesafriq.com/2020/04/10/rethinking-and-reinventing-travel-and-tourism-post-covid-19/ (April, 2020)

Student

Czech Republic

#TourismFromZero 2020. All Rights Reserved. Disclaimer
Some activities within this AIRTH and Tourism 4.0 initiative are part of Tourism 4.0 TRL 3-6 project