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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
This is the first time we have found ourselves in such a crisis, so we do not know the solution and good practices. (September, 2020)
An opportunity to engage. (April, 2020)
The challenges I personally have faced are having to cut hours at the bakery I work at at home. It's challenging when I'm not making an income when I am fully capable of working and would love to work.
I also live in the middle of no where with no wifi so it is a challenge to use my laptop to do any sort of work. (April, 2020)
Due to a death by covid 19 in our family we were very affected. I am cautious and follow the information provided by the experts. (June, 2020)
One idea I had was to offer a "babysitting service" for parents who had to stay at home and work. Because that would keep people who are out of work busy and it would relieve the parents for a few hours who are stuck at home with them all day.
The service would include doing homework with the children and going outside as getting infected was less likely outdoors.
Another idea I had (which other cities and countries are doing already) was to offer more home delivery services. I think in Innsbruck we lacked take away/delivery services not only from restaurants but also from bars and pubs. But also companies which normally do not offer delivery services could have adapted quicker, for example: books (Tyrolia/Wagnerische/Thalia) or wool and fabric from small shops in town. Pretty much anything that would have kept you busy and sane during lock down. Which would have also created more jobs during this crisis. (June, 2020)
Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)
A list of companies in the tourism industry that are hiring. What companies are going to be looking for employees once things start to pick up again and what companies are no longer going to be able to stay in business due to lost revenues during this time. (April, 2020)
We need an effective vaccine that will protect the population and allow it to travel normally. (August, 2020)
VIPs saying we're all in this together to promote themselves. (April, 2020)
Thank you that you are giving us the possibility to share our own ideas with the world. (November, 2020)