The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Hotel and hospitality businesses do not have the cash flow to continue before the pandemic is over. I expect many to go out of business. This is terrible for existing stakeholders and may potentially be opportunity for newcomers. (April, 2020)
A way to grow, explore, learn. A way to observe the ways others do things or on the other hand why or what is different and why. It has always been the best means of growth for me. (April, 2020)
How to become interesting destination for one who is just passing through our valley, what to offer that guest will spend some money for our service, what the guest would like to experience. (April, 2020)
I worry about the little enterprises which don´t get enough help because they are very much in danger and need help (money) - more than anyone else. Without these litte cafés e.g. the destination would not be the same after the crisis... (June, 2020)
Pre-pandemic challenges including over-tourism, aircraft emission pollution, and budget travels may be things of the past now. This may be a once-in-a-lifetime opportunity to take a look at Sustainable Development Goals seriously and consider how we want to brand tourism going forward. (April, 2020)
Digital marketing, Consulting, Guests research, Data-driven decisions (May, 2020)
Multi sector collaboration to collect data. (April, 2020)
We need an effective vaccine that will protect the population and allow it to travel normally. (August, 2020)
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
We need to raise more awareness about the 'Anthropocene' and the need to move to a form of ecological tourism. (July, 2020)