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#TourismFromZero initiative

Latest news:



The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions. 

So far we have received more than 900 responses in which these questions have been discussed::

  1. How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
  2. Which CHANGES would you like to see? If any?
  3. What are your CHALLENGES and CONCERNS?
  4. What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?

In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.

Don't forget to share YOUR insights (for the first time or again, with new observations):

  

The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.

CHALLENGES

Such as Japanese government, we need to avoid the following “Three Cs”; (https://www.kantei.go.jp/jp/content/000061935.pdf)

C1: Confined spaces (with poor ventilation)

C2: Crowded places (with many people nearby)

C3: Close contact (with people)

I thought the challenge/ essential impact during/ after COVID to tourism/ service industry is the avoidance of “Three Cs” in contact points between service provider and user. That affects facility use restrictions for the former and expectation alteration by going-out restriction throughout my three perspectives in T0. (June, 2020)

Researcher, academic

Japan

Explore #TourismFromZero perspectives


Different perspectives on the selected topic: ALL

Tourism business representative

Bosnia Herzegovina

Tourist

Singapore

Tourism business representative

Slovakia

#From Instagram

TOURISM MEANS

At its best, tourism is the chance to connect with people and nature and to focus on a life not defined by productivity. (April, 2020)

Inventor, consultant

France

CHALLENGES

How to become interesting destination for one who is just passing through our valley, what to offer that guest will spend some money for our service, what the guest would like to experience. (April, 2020)

Tourism employee

Slovenia

CONCERNS

- That a lot of small businesses will die

- That a lot of people will loose their jobs

- A financial crisis in Austria

- That a lot of people can't go to funerals, can't visit their family members in hospitals

- That a lot of women get victims of domestic violence (October, 2020)

Student

Austria

IDEAS

Each government should state real laws in terms of sustainability, even help enterprises, now that the nature is giving us the perfect second chance. And stop giving them the option of paying high fines instead of doing it properly. They should be tough with every enterprise, and help the ones with the lower incomes to become more sustainable, but for real. (April, 2020)

Student

Spain

I CAN OFFER

The best resource I can offer to others is the power to brainstorm new ideas to improve the service processes in our tourism facilities. Just with a lot of innovation and new ways of service it is possible to reach the end with a success and not become a victim of it. (June, 2020)

Student

Italy

I NEED

Organizations that will lobby global governments on behalf of the economy to create a more stable business environment. (July, 2020)

Tourism business representative

Slovenia

SOLUTIONS

Not specifically, but it's crucial to use the right psychological procedures (right words, slogans, music, messages) in marketing purposes. The goal of that would be managing crowds of people (tourists) in order to diminish their anxiety, fear of other people and travelling around. (April, 2020)

Student

Slovenia

EXPLOITATION

Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)

Student

Austria

OTHER / SPOTTED

we have to change so may habits. thanks for listening to the people! people got the power :) (April, 2020)

Student

Germany

#TourismFromZero 2020. All Rights Reserved. Disclaimer
Some activities within this AIRTH and Tourism 4.0 initiative are part of Tourism 4.0 TRL 3-6 project