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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
That people will be afraid to travel again. (May, 2020)
An opportunity to discover new places and cuisines. (April, 2020)
Interacting with guests and other employees without social distancing efforts in place due to it being a workplace. It is physically impossible to check a guest in with being six feet away from them. Also, housekeepers need their list updated and need to be handed lists and other items. Common items like hand sanitizer seem to always go "missing" when placed into the lobby. Guests always steal the hand sanitizer bottles within the lobby, which is another major challenge we face with the shortage. (April, 2020)
That mass tourism and destruction of tourism destinations and local communities will occur again. (April, 2020)
- Event planners could get certifications in event planning to showcase their expertise to boost their chances of being hired (The Bridal Society offers certifications in Wedding Planning and Wedding Design online (these are not free)). (April, 2020)
Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)
I am good for now beacause of state financial aid for tourist bussineses. (October, 2020)
A solution for bars to deliver cocktails already exists in Austria, Graz:
https://www.rollingpin.at/news-events/corona-krise-oesterreichweiter-cocktail-lieferservice-startet (June, 2020)
The media partly exploit the situation of the pandemic to get attention and generate sales. However, the media is not aware, or perhaps unfortunately they are - even sadder that this hype in the media - can make the population sick. (October, 2020)
I think that every organization/company... should start to prepare some kind of plan. They should try to adapt and work from home, come up with alternatives so they don't completely lose costumers/visitors...For example many museums started to offer virtual tours. (March, 2020)