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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
We need more resources on digital solutions and on solutions for destination development, destination management and consumer behavior. (May, 2020)
Providing other people new and exciting destinations for reasonable prices. (October, 2020)
The closure of the kindergarten during the shutdown was defenitely the biggest challenge for my student life. (October, 2020)
Tourism will change but we don’t for sure know how and people won’t have enough spare income to afford trips and vacations. This will impact my employees and myself for longer than the pandemic and I am not sure how I can safe my employees positions (May, 2020)
Rebuilding tourism will demand yoint cooperation of all stakeholders being focused on local challenges. Concept of Impact Tourism enables such cooperation and is easily managable and effective way to rebuild tourism with maximised positive impact on society. (March, 2020)
Our metodology for marketing is based on customer typologies, personas. We work a lot with models that combine the destination's resources and products with the personas that can be relevant for the destination. We also have resources regarding sustainability issues and culturally sensitivity in tourism, as we work a lot with Sami tourism. (May, 2020)
We need customers, interesting local providers, accommodations that will meet safety standards. (July, 2020)
Trying out all sorts of different applications and never stop being curious. (April, 2020)
The protests of stay in place orders. (April, 2020)
We need to raise more awareness about the 'Anthropocene' and the need to move to a form of ecological tourism. (July, 2020)