The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CONCERNS
Employees need protection but have no way to social distance without effectively completing the given work related tasks. The risks are taken due to hotels being an essential business. Some hotels have closed while others aren't, it is decided on a case by case basis by the ownership and local government. (April, 2020)
Tourism employee
United States
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Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Crowd place. (April, 2020)
Student
China
CHALLENGES
Being a senior in college, the most common challenges I see during this time are students having a lot of trouble in the job search, and are also having difficulties adhering to social distancing orders and wanting to hangout with college friends in small groups. This may seem harmless but can cause huge unintended consequences with spreading the virus. I am also challenged by what my future is going to look like with a lockdown order extending past my original job start date as well as my lease move in date. (April, 2020)
Student
United States
CONCERNS
The future is uncertain, so it is very hard to make business decisions at the moment. Cash flow is the immediate concern. (April, 2020)
Tourism business representative
Slovenia
IDEAS
Rebuilding tourism will demand yoint cooperation of all stakeholders being focused on local challenges. Concept of Impact Tourism enables such cooperation and is easily managable and effective way to rebuild tourism with maximised positive impact on society. (March, 2020)
Tourism business representative
Slovenia
I CAN OFFER
My skills, my willing to make the difference and my passion towards tourism. I think that nowadays ecotourism should be the key to success. (May, 2020)
Tourism employee
Italy
I NEED
It would be nice to hear more ideas and support from professors at my institution as well as other institutions that are leaders in hospitality/tourism and/or business in how to react in these times (i.e. Cornell, HBS, Michigan State, etc.). (April, 2020)
Student
United States
SOLUTIONS
The best solution in my opinion is, that we have to digitize the workflow and learn to handle the e-progress. (December, 2020)
Student
Austria
EXPLOITATION
There have been cases I heard of where companies would apply for financial support from the government, even though they where not entitled to get it and had no real need for it. (June, 2020)
Student
Austria
OTHER / SPOTTED
We need to raise more awareness about the 'Anthropocene' and the need to move to a form of ecological tourism. (July, 2020)
