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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I think that in the current situation we need in particular some workshops on current topics in tourism, as well as mentoring. Of course, the opportunity to gain experience in tourism companies. (April, 2020)
An opportunity to engage. (April, 2020)
Declining demand, late bookings. Before the virus, we made reservations a few months earlier, but today customers book a holiday just before departure, so it is always difficult to fulfill all customers' wishes. (July, 2020)
My biggest concern about tourism in the future is that people will travel just because they can, without higher motivation, making places overcrowded and creating tourist monoculture in destinations. (May, 2020)
I believe tourist destinations should do their best to create virtual (hopefully paid) experiences of what their destination is all about, filmed in both VR and normal video. This could allow people at home to get a taste of actually visiting the tourist destination such as Disneyland, Cozumel, or Yosemite. Providing a tour would also hopefully incentivize people to visit the destination once this all blows over. (April, 2020)
The best resource I can offer to others is the power to brainstorm new ideas to improve the service processes in our tourism facilities. Just with a lot of innovation and new ways of service it is possible to reach the end with a success and not become a victim of it. (June, 2020)
We need more resources on digital solutions and on solutions for destination development, destination management and consumer behavior. (May, 2020)
Moving forward, I believe all hospitality companies from the executives to the property GM should have a detailed plan on how to adapt their businesses during pandemics. This will not be the last time we face a problem like this. (March, 2020)
Social media influencers using it for attention; politicians making speeches to further their own agendas and blame various other parties instead of taking responsibility. Others whom are price gouging, being rude and inconsiderate, unfortunately this list goes on and on and on. (March, 2020)
Impact of COVID-19 on Travel: Foreign Travel Industry Needs an Immediate Rescue Plan:
This article is based on India's data but it could be translated to all the other countries in the world affected by coronavirus, because it is hitting the tourism sector the same way everywhere. During the last years tourism was unstoppably growing in India but now this sector will have just to fight for survival, because even if quarantine ends and people go back to their jobs, travelling will probably still be restricted. He is also stating that in many countries the governments already started up plans for saving the tourism sector but India is not one of them, and should start working on that. Article gives four possible solutions: Cancel or postpone the proposed TCS on foreign travel that was introduced in the Finance Bill (2020), One-year GST Relief, Exclusive Fund Allocation for the Tourism Sector, Interest-free Credit Facilities for the Travel Sector.
See the original file here: https://www.entrepreneur.com/article/348757 (April, 2020)