The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
TOURISM MEANS
In short tourism for me is way of living: love to travel, explore... and currently source of my income - work where I love to show tourist interested in our destination what to see and do in Slovenia. (April, 2020)
Tourism employee
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism became life for me about five years ago. When I started my journey as a tour guide, I gave up a lot. The main guideline was that I like to travel, research and share all the acquired knowledge with guests in Slovenia, Europe and around the world. I think we are slowly growing over the years and adding chapters step by step to our tourism career. (July, 2020)
Tourism employee
Slovenia
CHALLENGES
Working on- line, managing family and work and housework at the same time, finding germ-free shopping solutions; anxiety. (May, 2020)
Researcher, academic
France
CONCERNS
My concern is that after COVID-19 pandemic accessibility to culture and heritage will be limited with negative consequences especially for more vulnerable visitors, including people with disabilities. Too often these visitors are already excluded from their right “freely to participate in the cultural life of the community and to enjoy the arts” (Article 27 of the Universal Declaration of Human Rights). (May, 2020)
Researcher, academic
Italy
IDEAS
Using VR Technology: Now that people are home for a while, it might be worth considering using VR technology to showcase your accommodation services. In tourism we are faced with a very large number of intangible activities and thus the clients buy a cat in a sack. VR technology could somewhat reduce this intangibility. In addition, people are now in the pre-purchase phase of daydreaming about a new trip. (April, 2020)
Student
Slovenia
I CAN OFFER
I can speak about my experiences in tennis coaching and mountainbike guiding while the crisis. All the points you have to note before starting the training and how you have to handle the customers. (October, 2020)
Student
Austria
I NEED
We need people who will not be afraid to travel. People who will want to travel. Abolition of travel restrictions. (August, 2020)
Tourism employee
Slovenia
SOLUTIONS
Campaigns with providers through social media, radio... We are contecting providers in the some field (restaurants / sport activities / local food & prodacts) and making separate campaigns. To help them and support them in this period and also to share interesting experiences in our destination and ideas to the time after covid19. We are including sustainability and green solutions. Strengthen on the domestic market. (April, 2020)
Tourism employee
Slovenia
EXPLOITATION
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
I am really curios about how the Covid-19 pandemic will change our world and our society. I think we can learn a lot of things from the crisis and reorient new. But I am also concerned about how the world will change and which developments are going to happen in the future. I hope people think careful and learn from the crisis. (June, 2020)
