The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CONCERNS
My concerns are that the world we used to know won't be the same after the pandemic. (December, 2020)
Student
Austria
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism is an important part of my life as I have been working in tourism for over 10 years. It represents work, pleasure and joy to me. (August, 2020)
Tourism employee
Slovenia
CHALLENGES
Due to limitations resulting from the spread of the coronavirus, we made only two trips this year. We had to postpone other trips to next year. Part of the employees are still at home waiting for work. (August, 2020)
Tourism employee
Slovenia
CONCERNS
I am currently concerned with the timeline. The hospitality and tourism industry will take some time to recover, but there are contrasting views on how quickly the industry will recover. Some have more bullish views and believe that once an "all-clear" is issued we will have an influx of discretionary income spending from "stir-crazy" individuals. Others have more bearish views and believe that the risk aversion associated with the Coronavirus will have a more prolonged effect even after an "all-clear" is issued. (April, 2020)
Student
United States
IDEAS
Maybe we needed this pandemic to get our eyes opened. My generation, we were all born to see the world in rose-colored glasses. Our parents were able to give us everything we needed, we were allowed to go to school, to have enough to eat and to have many other privileges the generation before us did not have. And the only thing we are concerned about, was not seeing our friends or go partying for a month.
(Everything that is said above reveres to people living in my area) (June, 2020)
Student
Austria
I CAN OFFER
During this time, our company is continuing to do a little "catch-up" and behind the scenes work. This includes spicing up our website (and the property's websites) to attract guests for after quarantine and freshening up our restaurants' menus. Corporate employees are also brain-storming special deals and offers for after quarantine as well. (April, 2020)
Tourism employee
United States
I NEED
Resources for online marketing and website redesign. (July, 2020)
Tourism business representative
Slovenia
SOLUTIONS
All kinds of online stores. (June, 2020)
Student
Germany
EXPLOITATION
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
Student
Austria
OTHER / SPOTTED
I think that the fact tourism is highly affected is not that big of the problem. Yes it’s true that people won’t travel during the epidemic, but when everything is over, people will travel again, they won’t just stop. Maybe this is a great chance for everybody to see how much we all can do to help restore Earth, not just in tourism, but in the whole industry sector. (March, 2020)
