The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
Predicting how things will change (May, 2020)
Researcher, academic
Netherlands
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
It is a way of life, business-wise as well as living that kind of life in private. (April, 2020)
Tourism business representative
Slovenia
CHALLENGES
After COVID-19, we will face challenges in rebuilding trust within our markets that it will be safe to travel again. There might also come other travel trends that do not pay our region the attention. Companies will be economically weaker and might not be able to develop their service and competence, and we might loose the momentum we had where companies were eager to work with sustainability. Many companies might drop prices and stop caring about which clients they get, as long as they get clients. This can be challenging for the general quality level of tourism business in our region. Higher unemployment can lead to emigration from our region, with the result that it will be challenging for the local places to attract new people and for companies to find the right competence. There might be less willingness to contribute to development and marketing of tourism from the public government's side, as they might loose faith in tourism. (May, 2020)
Tourism or convention office, event organizer
Norway
CONCERNS
After the crisis, people's attitudes towards attending events may change. What are they looking for in the future in the aspect of virtual meeting? (April, 2020)
Tourism or convention office, event organizer
United States
IDEAS
Until there is a vaccine, we will have to get used to a new way of life, travel, socializing. (August, 2020)
Tourism employee
Slovenia
I CAN OFFER
Insights & experience on Asian countries (May, 2020)
Tourist
Singapore
I NEED
We need more resources on digital solutions and on solutions for destination development, destination management and consumer behavior. (May, 2020)
Tourism or convention office, event organizer
Norway
SOLUTIONS
The best solution in my opinion is, that we have to digitize the workflow and learn to handle the e-progress. (December, 2020)
Student
Austria
EXPLOITATION
It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)
Student
Germany
OTHER / SPOTTED
As tourism has stopped, I believe there is plenty of stakeholders that would agree to take Zoom meetings with students. We could then talk about their challenges, and try to innovate their processes for the future. (April, 2020)
