The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
TOURISM MEANS
Tourism for me means the following:
T-ravel with passion
O-rganization
U-niqueness and appreciation of different tourism destinations and offers
R-espect for other cultures and mentalities.
I-nteractions with people all over the world
S-ightseeing
M-ake experiences (October, 2020)
Student
Austria
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism has been employing me for 25 years. Given that this is a multiplicative activity that is alive and constantly changing, it also brings new challenges. Work in tourism is in all prespectives related to people. Tourist workers are also the best promoters of tourist destinations. (August, 2020)
Tourism employee
Slovenia
CHALLENGES
During the pandemic I followed the trend of the COVID data and read various articles referring to the forecasts for an economic recovery. I found interesting ideas from Croatian, Italian, Slovenian, Austrian and English articles. Each state had visions but in reality no one has a crystal ball to predict the future. For the moment it will be very difficult to start again. People are divided into two groups, those who are so afraid and would like everyone to stay at home and those who want to go out and continue living normal life as before- (May, 2020)
Local resident
Italy
CONCERNS
The main concern I have is, that when this all will be over, that people will just get crazy and want to visit the whole world and be greedy. (April, 2020)
Student
Slovenia
IDEAS
We are considering how to mitigate the damage as much as possible. We have expanded our product range. (July, 2020)
Tourism business representative
Slovenia
I CAN OFFER
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
Researcher, academic
Japan
I NEED
We need more resources on digital solutions and on solutions for destination development, destination management and consumer behavior. (May, 2020)
Tourism or convention office, event organizer
Norway
SOLUTIONS
Moving forward, I believe all hospitality companies from the executives to the property GM should have a detailed plan on how to adapt their businesses during pandemics. This will not be the last time we face a problem like this. (March, 2020)
Student
United States
EXPLOITATION
I think it is insane that you have to pay over €90 to get tested for COVID 19. There are a lot of people who cannot afford it especially when they were put on "Kurzarbeit" or lost their job. I think everyone should be able to get tested for free. (June, 2020)
Student
Austria
OTHER / SPOTTED
I am really liking the idea about starting over in the field of tourism. I think it's a great idea because the tourism industry has been doing amazing so far for many years and had a lot of profit from different airline companies bringing bilions every year and so on, but I still think that with starting all over we could do even better and make tourism industry better than ever. (March, 2020)
