The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CONCERNS
The recovery from coronavirus will see those who are not committed to sustainability say we have to postpone such concerns and focus on growth.
Those who are committed to sustainability risk believing too greatly that 'this is our moment', and not challenging our own assumptions enough. (April, 2020)
Inventor, consultant
France
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
It is my biggest hobby and motivator, spending most of my time & money on exploring the world (May, 2020)
Tourist
Singapore
CHALLENGES
Interacting with guests and other employees without social distancing efforts in place due to it being a workplace. It is physically impossible to check a guest in with being six feet away from them. Also, housekeepers need their list updated and need to be handed lists and other items. Common items like hand sanitizer seem to always go "missing" when placed into the lobby. Guests always steal the hand sanitizer bottles within the lobby, which is another major challenge we face with the shortage. (April, 2020)
Tourism employee
United States
CONCERNS
How will tourist workers and their families survive this? (April, 2020)
Student
Slovenia
IDEAS
Above all, we need to think responsibly and take safety precautions when traveling. We need to protect the weakest. (August, 2020)
Tourism employee
Slovenia
I CAN OFFER
Data on youth travel responses to Covid 19 - now being published with WYSE Travel Confederation. (May, 2020)
Researcher, academic
Netherlands
I NEED
Personally as a student of tourism studies, the main source of resources would be produced from the faculty itself as in this action it would reach to many other students that are able to produce benefits to solution to the problem itself. Probably it would be very productive to create some "brainstorm" activities in classes themselves, and that would also be considered when grading a student. For the whole education system it would as well be good as you said it yourself, we have a very good opportunity to change tourism industry for good in a good way for all of us, and i think that the school system is forgetting about inovative thinking of students. (April, 2020)
Tourism employee
Slovenia
SOLUTIONS
Although I mostly organize trips abroad, I have now prepared trips around Slovenia. I would not call this a good practice, but saving the company from collapse if the crisis does not end. (August, 2020)
Tourism employee
Slovenia
EXPLOITATION
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
Student
United States
OTHER / SPOTTED
We need an organization that will promote international travel. I think people will have a fear of traveling for a long time. (August, 2020)
