TOURISM MEANS

Tourism is the moment people can revitalize themselves. A moment to develop self-interest, and self-discovery. (May, 2020)

Tourist

China

CHALLENGES

Normally I earn most of my money during the winter season. This year I could just work half-season until everything shut down. Now for my and my family, the biggest challenge is for sure to find new ways to earn enough money also during this crisis. (June, 2020)

Student

Italy

CONCERNS

I am quite concerned about a second corona virus outbreak since borders are open again and new Covid-19 cases appeared. By now I cancelled my already planned trips for the rest of the year as I still feel pretty uncomfortable with the situation. (June, 2020)

Tourist

Austria

IDEAS

I would suggest a more sustainable tourism, maybe even limit the amount of leisure flights to one per person and year, promote train and bike travel and stop the subventions and tax releases for airtravel, work with hotels and destinations on their sustainability. (April, 2020)

Student

Germany

I CAN OFFER

I can speak about my experiences in tennis coaching and mountainbike guiding while the crisis. All the points you have to note before starting the training and how you have to handle the customers. (October, 2020)

Student

Austria

I NEED

I think that in the current situation we need in particular some workshops on current topics in tourism, as well as mentoring. Of course, the opportunity to gain experience in tourism companies. (April, 2020)

Student

Slovenia

SOLUTIONS

For the individual properties, it came down to providing refunds and vouchers for another stay to guests who had already booked for the next few months, as we know they won't be allowed to come stay due to state laws. As a company, we want to keep our employees safe and healthy as well, so telling the ones who can work to work from home. Keeping honest and open communication between the higher-ups and the employees about the status of the company, their working timeline, and honestly anything they have questions and concerns about. (April, 2020)

Tourism employee

United States

EXPLOITATION

Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)

Tourism employee

Slovenia

OTHER / SPOTTED

Three travel startups response to COVID19

The article highlighted on how these three big travel agencies Get Your Guide,Omio and Travel perk are responding to the Covid19 pandemic.All the three agencies reported a major drop in bookings combined with customer cancellation and reschedule of the travel plans. The three founders of this agencies described there is sudden revenue crunch with high levels of uncertainty due to the pandemic.Get you Guide agency copied to the situation by re-routing resources to service more on near-term customer needs through improved flexibility of cancellation of bookings and refunding systems .Omio and Travel Perk, the two agencies decided to reflect on duty of care. This is focused on supporting its customers,employees with safety measures and are taking the time to research on which investments they can engage or pull out at the current moment.

https://techcrunch.com/2020/03/13/three-travel-startups-tell-us-how-theyre-responding-to-the-coronavirus-crisis/ (April, 2020)

Student

Slovenia