The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I support the initiative, but I am afraid we cannot save tourism until the virus spreads. (August, 2020)
For me, tourism is the most important thing in life. Without tourism, my family would not have work in our valley and probably they had to move to a bigger city to find new work. Tourism guarantees us a high standard of living in the most beautiful places on Earth. (June, 2020)
Due to limitations resulting from the spread of the coronavirus, we made only two trips this year. We had to postpone other trips to next year. Part of the employees are still at home waiting for work. (August, 2020)
Flying in an airplane is a challenge, since that's a place where the virus can spread rapidly and it's impossible to keep distance. Also, at the destination (wherever in the world) there is a risk of bringing the virus and infecting more people there, or the tourist getting infected. Also, since tourism basically came to a stop, people depending financially on tourism face huge problems right now, and for the time to come. Moreover, I'm thinking about all the people who will lose their jobs who work directly or indirectly with tourism, like airline workers, events, cleaners, security, tour operators, guides, hospitality sector and so on. (May, 2020)
Each stakeholder will need to devise his own communication tactics. The key is to recognize when consumers will enter into the daydreaming about holidays phase. As long as the media is dominated by posts about the corona virus, consumers will find it difficult to get their thoughts set on holidays. So it is crucial that the situation is monitored daily, prepare a plan and activate it as we begin to arrive at (new) normality. (April, 2020)
Insights & experience on Asian countries (May, 2020)
Trainings concerning how to successfully hold a webinar and keep connections after the online events. (April, 2020)
I think it is insane that you have to pay over €90 to get tested for COVID 19. There are a lot of people who cannot afford it especially when they were put on "Kurzarbeit" or lost their job. I think everyone should be able to get tested for free. (June, 2020)
We can not go back to normal after the covid19-crisis because before was a crisis too. Climate crisis should be handled like a bigger threat! (April, 2020)