The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I NEED
We need a virus vaccine as soon as possible. We need to stop the spread of the virus so that we can travel and live as we once did. (August, 2020)
Tourism is an extremely sensitive activity, which is affected by various phenomena: natural disasters, weather influences, unfavorable political situations, religious tensions, pandemics, epidemics. Therefore, it is necessary to constantly adapt in this industry, which is easier in smaller tourism companies. (August, 2020)
Tourism employee
Slovenia
CONCERNS
I am concerned for the employees at each of the properties because being furlough I imagine is very difficult. I also am concerned for my boss, I do not want him to lose any of the properties because this is not something he can control. I am also concerned for the company as a whole because they are making little money.
In the eyes of the company, I am concerned the employees will not come back after the properties are allowed to reopen, that leaves a lot of hiring and HR work for our company (mainly my boss). I am also concerned to lose a lot of the suppliers we have for each property. (April, 2020)
Tourism employee
United States
IDEAS
I think especially hotels need to rethink what to do with their free rooms. For example they could offer them for people who work in Homeoffice but who do not want to be at home all day. (December, 2020)
Student
Austria
I CAN OFFER
The best resource I can offer to others is the power to brainstorm new ideas to improve the service processes in our tourism facilities. Just with a lot of innovation and new ways of service it is possible to reach the end with a success and not become a victim of it. (June, 2020)
Student
Italy
I NEED
Get in contact with universities and people who wants to travel (May, 2020)
Tourism employee
United Kingdom
SOLUTIONS
All kinds of online stores. (June, 2020)
Student
Germany
EXPLOITATION
Social media influencers using it for attention; politicians making speeches to further their own agendas and blame various other parties instead of taking responsibility. Others whom are price gouging, being rude and inconsiderate, unfortunately this list goes on and on and on. (March, 2020)
Student
United States
OTHER / SPOTTED
I would suggest that at the end of this current crisis, as many organizations come together and try to help one another. Maybe one at that moment has more financial resources, the other more employees and thus support each other, because that is the only way for the states, organizations ... to recover. (March, 2020)
