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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Our country helps us. Without her help, businesses would have already collapsed. (July, 2020)
For me, tourism is the most important thing in life. Without tourism, my family would not have work in our valley and probably they had to move to a bigger city to find new work. Tourism guarantees us a high standard of living in the most beautiful places on Earth. (June, 2020)
We lost about one month of our most busy season, thats a huge lost of money. For a small and pretty new business there is no savings, we did a big investment last summer and then we really needed the season to go on as planned. Our biggest challenge right now is to survive. In this strange situation we don´t know anything, will there be a summer season with tourists? How will the next winter be? How are we gonna plan? Do we need to sell away a lot of eqipment to lower our costs and then maybe don´t have enough capacity for next winter? To not know when this will end is the worst part. (April, 2020)
I'm worried about losing my job - some co-workers have already been fired, some are still at home waiting for work.
The financial crisis that awaits us at the end of the pandemic and which will certainly have a negative impact on international travel. (September, 2020)
I think the leaky bucket theory proposed by the New Economics Foundation should be utilized in future tourism. (July, 2020)
I work in the hotel management in a luxury castle. There we can provide our guests the maximum comfort with a 8 ha garden (and we only have 25 rooms/suits) so it is perfect for guests, who want a short break from there everyday life, who wants to relaxe, who wants to enjoy the nature.
So nowadays it is necessary to provide your guests everything they want. That they leave your hotel with a smile. (October, 2020)
Advocacy and research to examine the extend to which local operators are good for local economies and data mining to determine the degree of public funding going to non-local businesses and myriad of funding eligibility rules across the circumpolar world. Perhaps our jurisdiction could learn from others. (April, 2020)
Summer houses, glamping and cabins nearby are booming. I think that's a good solution for now. (May, 2020)
VIPs saying we're all in this together to promote themselves. (April, 2020)
Communicate: build up your digital community now! Talk to you guests of tomorrow, contact the loyal guests and ask how are they doing. They will really appreciate it. Encourage people to stay home today and travel tomorrow. Share positive messages and make people dream about your destination. (April, 2020)