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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
https://www.ft.com/content/19d90308-6858-11ea-a3c9-1fe6fedcca75 - link to the article written by Yuval Noah Harari that I find curious, as it opens many cotroversial questions and dilemas for the future - as the author states amongst other emphases - a shift from “over the skin” to “under the skin” surveillance, with the use od biometric data. (April, 2020)
For me tourism is about traveling the world and getting to know new cultures. I do not care about fancy hotels - I want to spend my time outside a building and explore the destinations. For this, I want to be able to travel to places sustainably, and with a feeling like a local. I am a hoStel lover and love the connection with likeminded in a hostel environment. (May, 2020)
Working on- line, managing family and work and housework at the same time, finding germ-free shopping solutions; anxiety. (May, 2020)
When In London it was only a few weeks into this pandemic. It was actually right before it became a pandemic. When we were there we were very cautious when we were in public. Especially when we were trying to leave we were concerned about going to Heathrow because it is one of the busiest airports in the world. We were also concerned about using public transportation because that is how we would get around to all of our destinations. (April, 2020)
I think the idea of Italy to build the glass boxes on the beach is very crazy because tourism is one of their main industries, (June, 2020)
My skills, my willing to make the difference and my passion towards tourism. I think that nowadays ecotourism should be the key to success. (May, 2020)
Just a chat. (November, 2020)
For the individual properties, it came down to providing refunds and vouchers for another stay to guests who had already booked for the next few months, as we know they won't be allowed to come stay due to state laws. As a company, we want to keep our employees safe and healthy as well, so telling the ones who can work to work from home. Keeping honest and open communication between the higher-ups and the employees about the status of the company, their working timeline, and honestly anything they have questions and concerns about. (April, 2020)
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
Great to see initiative to re-think and evaluate tourism during the pandemic. Thank you. (April, 2020)