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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Zero income. Cancellations or changing dates to next year, so business is lost to this season (May, 2020)
Crowd place. (April, 2020)
A complete drop in sales. (August, 2020)
People have less appetite for travelling in flying aluminium tubes or sailing in floating tin cans. (May, 2020)
Covid-19 should be used as a reset for the travel industry and an opportunity to grow new destinations. Over the past 10 years, Indonesia, Vietnam, Thailand, and Iceland have been drowned in tourists to the point of the visitors having detrimental impacts to many historic or natural sites. A lot of this travel is motivated by viral photos on social media and influencers travelling to these destinations. Unfortunately, many beautiful and culturally rich countries aren't given this kind of attention and are completely ignored by tourists. A few that would fit into this category are Sao Tome & Principe, Guinea-Bissau, East Timor, Tajikistan, Mauritania, Iran, Chad, Djibouti, and the Central African Republic. (April, 2020)
Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)
I think our company needs a good and positive employee force, including maintaining good HR practices and encouragement to give employees. Personally, the company also needs a plan from our boss going forward (as hard and uncertain as the world is making that on him). (April, 2020)
Building accommodation infrastructure for which the access is designed to be separate for each room, precisely to avoid the common closed spaces. (July, 2020)
I think it is insane that you have to pay over €90 to get tested for COVID 19. There are a lot of people who cannot afford it especially when they were put on "Kurzarbeit" or lost their job. I think everyone should be able to get tested for free. (June, 2020)
Maybe finding financial solutions or funds for those who are now in existential crisis. I also think everyone who is working in culture sector or any other art branch is fearful of the future situation. I think we should really support those and find a way to make their lives easier. After all, art is what define us, makes us humans. (April, 2020)