The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
EXPLOITATION
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Student
Japan
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Tourism means that people from other countrys, or this country or even locals are exploring things they usually don´t do in their every-day-life. And for me and my company tourism means everything, if we dont get any guests we can´t run our business. We don´t have any other leg to stand on, tourism is everything. (April, 2020)
Tourism business representative
Sweden
CHALLENGES
Closed hotels, lost business, reopening plans and scenario, cash flow, dismissal of employees, keeping motivation for employees working from home, etc. (April, 2020)
Tourism or convention office, event organizer
Slovenia
CONCERNS
Concerning is the lack of information and the pure stupidity of many people. All the critics and people who believe in absurd conspiracy theories are absolutely morons. I cannot even believe how ignorant, selfish and careless people are. Im not saying being careful and not believing everything is stupid, no asking questions and criticizing rules is very important. But having just a little bit of common sense is absolutely necessary. I see a it as a clear failure in our education system and im scared that these people are the generation of tomorrow. In school nobody is interested in the subjects the are taught because :" I don't need biology and physics. I will work somewhere else." Then suddenly 5G causes Covid-19 and Bill Gates poisons everyone with his vaccine wich contains little robots to control everybody. Thats just straight up stupid and nonsense. Also I fear that after the pandemic is over everybody will not have changed a bit and just continue on the same as before. (September, 2020)
Student
Austria
IDEAS
We must strive to create a new tourism - a more sustainable one. This will have to be developed in the coming months. (September, 2020)
Tourism employee
Slovenia
I CAN OFFER
I am availible if people want to talk - wheter they have troubles accepting these new situation. (March, 2020)
Student
Slovenia
I NEED
Multi sector collaboration to collect data. (April, 2020)
Researcher, academic
Japan
SOLUTIONS
Take care of your employees, customers, and business partners, foster an atmosphere of trust and use the time to foster a growth mindset as well as offer (cross-)trainings, webinars, explore ideas of your employees (May, 2020)
Tourism business representative
Germany
EXPLOITATION
Social media influencers using it for attention; politicians making speeches to further their own agendas and blame various other parties instead of taking responsibility. Others whom are price gouging, being rude and inconsiderate, unfortunately this list goes on and on and on. (March, 2020)
Student
United States
OTHER / SPOTTED
Even if everything in tourism sector has stopped for a while that should not mean everything must be completely cancelled. People should promote themselves through social media and share their ideas. They can still connect with others and with that they show that they care and are still trying to come up with something. (March, 2020)
