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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I may want to have any resources shows how exactly the tourism industry will be recovered from previous cases such as the SARS or H1N1, and any resources that showing the prediction of how long the tourism industry should be recovered. Then take a look on its differnece. (April, 2020)
A way of enriching myself. (October, 2020)
Curenlty there are a lot of unknowns what will hapen to our industry so the biggest challenges are still ahead and the problem is that we do not exactly know what are this challenges. We can try to do some forecasts but it is not possible to know what/when will be allowed and how will countries respond - restrictions other limitations... (April, 2020)
At first, of course, I was worried about my health. Nobody knew what was going to happen and therefore they had respect for this pandemic and I hoped that nobody from my circle of friends and family would get infected. But then I heard from friends who were infected that it was not bad for them at all and the flu was often stronger. From then on I was more worried about the economy and how to get out of this lockdown as debt-free as possible (June, 2020)
Currently only thinking how to save the company before bankrupt. Maybe focusing to domestic market with attractive offers, packages in connection with local agencies. Focusing to some other markets, which were not before main markets for our city. Offer full digital support to customers on your own websites and other digital resources. (April, 2020)
With my studies, I can help to improvise plans and help with getting the wheels rolling again after this all stops. Hopefully someone will hire me so I can help. (April, 2020)
Trainings concerning how to successfully hold a webinar and keep connections after the online events. (April, 2020)
All kinds of online stores. (June, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
Home entertainment by the hand of tourism enterprises
This article explains that many tourism enterprises are keeping the contact with their clients, creating activities for kids and adults to help them go through these hard quarantine times. But, why do they do it if it is not their job?
The idea is keep in touch with the clients, even if they are not going to book anything with them right now, to remind clients that they will still be there when the things get stabilized, clients will remember them and start booking again. It is a long view strategy, but I think it is a smart movement from tourism enterprises instead of being just observers of the disaster.
See the original file here: https://www.hosteltur.com/135925_entretenimiento-en-casa-de-la-mano-de-las-empresas-turisticas.html (April, 2020)