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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Tourism will probably due to this crisis regressed, so most of tourism services will have a season full of loss. The challenge will be how fast will tourism companies solve the crisis and once again ˝rise from the ashes˝ and countinue. (April, 2020)
It is a way of life, business-wise as well as living that kind of life in private. (April, 2020)
Interacting with guests and other employees without social distancing efforts in place due to it being a workplace. It is physically impossible to check a guest in with being six feet away from them. Also, housekeepers need their list updated and need to be handed lists and other items. Common items like hand sanitizer seem to always go "missing" when placed into the lobby. Guests always steal the hand sanitizer bottles within the lobby, which is another major challenge we face with the shortage. (April, 2020)
The future is uncertain, so it is very hard to make business decisions at the moment. Cash flow is the immediate concern. (April, 2020)
I would be so happy if we would reduce the massive production and replace plastic with more nature-friendly materials, promote more conscious way of travelling and with a purpose, reduce flights and help locals by buying their products. I would also promote domestic tourism so less people would travel long-distances. Supporting artists and other creators would be my biggest wish so they could reach out to the world and sustain their life with their work of art. (April, 2020)
During this time, our company is continuing to do a little "catch-up" and behind the scenes work. This includes spicing up our website (and the property's websites) to attract guests for after quarantine and freshening up our restaurants' menus. Corporate employees are also brain-storming special deals and offers for after quarantine as well. (April, 2020)
I need a good and competent team, a team that is reliable. I would like to be mutely involved in the creative work process of sustainable tourism and be heard there. Even though I am still very young for this. I think it is important that people of different ages and backgrounds work together. Through this diversity we will find the best solutions. (December, 2020)
Due to the current situation the idea of vegetable crates was born in Salzburg, which are delivered home - contactless:
https://www.fraeuleinflora.at/salzburg/gemuese-abo-kiste-salzburg/
There are other initiatives in Austria, which exist due to corona:
https://www.derstandard.at/story/2000116464066/initiativen-in-der-coronakrise-anker-fuer-den-alltag (October, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
12 World-Class Museums You Can Visit Online
This article is not very related to the disease Coronavirus, but this technology can be used in those days too. On the website of those 12 museums and galleries is directly written, that they are closed until further notice, but they offer the visitors online exhibitions and virtual tours.
https://www.mentalfloss.com/article/75809/12-world-class-museums-you-can-visit-online (April, 2020)