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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Tourism is the act of exploring the world or parts of it to gain a better understand of culture, history, and way of life of other people, as well as to experience natural environments different from where we live. (April, 2020)
Tourism is the act of exploring the world or parts of it to gain a better understand of culture, history, and way of life of other people, as well as to experience natural environments different from where we live. (April, 2020)
Normally I earn most of my money during the winter season. This year I could just work half-season until everything shut down. Now for my and my family, the biggest challenge is for sure to find new ways to earn enough money also during this crisis. (June, 2020)
I am worried that executives will lay off even more employees. (August, 2020)
There should be a remote way to be able to check guests in and out, maybe develop a software compatible with the hotel OS that allows a remote person to view the customer live and still be a "in person interaction". (April, 2020)
Organization of private tours, where we follow all health&safety recommendations. Hotel reservation, travel recommendations, organization of "self drive" tour. (July, 2020)
- Protection
- Safety
- Information
- Positive news
- Communication (June, 2020)
Take care of your employees, customers, and business partners, foster an atmosphere of trust and use the time to foster a growth mindset as well as offer (cross-)trainings, webinars, explore ideas of your employees (May, 2020)
It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)
Thank you that you are giving us the possibility to share our own ideas with the world. (November, 2020)