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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
VIPs saying we're all in this together to promote themselves. (April, 2020)
Once someone said that travel is the only thing you buy that makes you richer, and I couldn’t agree more. Because, to me, travel means to live fully, to accept others, to learn in every area you can and to allow the world to shape you into the best person you can truly be. (April, 2020)
We lost about one month of our most busy season, thats a huge lost of money. For a small and pretty new business there is no savings, we did a big investment last summer and then we really needed the season to go on as planned. Our biggest challenge right now is to survive. In this strange situation we don´t know anything, will there be a summer season with tourists? How will the next winter be? How are we gonna plan? Do we need to sell away a lot of eqipment to lower our costs and then maybe don´t have enough capacity for next winter? To not know when this will end is the worst part. (April, 2020)
I’m a bit scared that even after the pandemic some people might find socializing, especially with foreigners, a little off putting. So my main concern is not being able to experience the social life of a city in its full glory, when people aren’t afraid of human contact and getting to know travelers. (April, 2020)
Currently only thinking how to save the company before bankrupt. Maybe focusing to domestic market with attractive offers, packages in connection with local agencies. Focusing to some other markets, which were not before main markets for our city. Offer full digital support to customers on your own websites and other digital resources. (April, 2020)
Insights & experience on Asian countries (May, 2020)
Until people start traveling again, we need financial support from the state or the European Union so that the company does not go bankrupt. (September, 2020)
I am a good communicator so I could talk to those who feel lonely at the time, I can provide any kind of creative work if needed or health care for those in need. (April, 2020)
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
After the Virus: 10 Consumer Trends for a Post-Coronavirus World
Article presents 10 new trends and innovations in the world, which can make great changes and boom also in the tourism affected by covid-19. As examples it can be virtual experience economy, virtual companions, ambient wellness, or assisted development.
https://skift.com/2020/03/17/after-the-virus-10-consumer-trends-for-a-post-coronavirus-world/ (April, 2020)