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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Building accommodation infrastructure for which the access is designed to be separate for each room, precisely to avoid the common closed spaces. (July, 2020)
Tourism means that people from other countrys, or this country or even locals are exploring things they usually don´t do in their every-day-life. And for me and my company tourism means everything, if we dont get any guests we can´t run our business. We don´t have any other leg to stand on, tourism is everything. (April, 2020)
Tourism will probably due to this crisis regressed, so most of tourism services will have a season full of loss. The challenge will be how fast will tourism companies solve the crisis and once again ˝rise from the ashes˝ and countinue. (April, 2020)
Due to a death by covid 19 in our family we were very affected. I am cautious and follow the information provided by the experts. (June, 2020)
In March, the world stopped. After five months, we must not allow this to happen again. We need to learn to live with the virus. In the first wave, hospitals feared they would run out of beds - Why not turn a hotel that is not in an interesting tourist location and currently does not receive guests into a quarantine area for people infected with the covid virus? (September, 2020)
Sharing of efforts by OTA and fintech companies and so on. (April, 2020)
I am good for now beacause of state financial aid for tourist bussineses. (October, 2020)
https://blog.zoom.us/wordpress/2020/03/04/best-practices-for-hosting-a-digital-event/ (April, 2020)
Some companies, especially in the medical and hygiene sector, have certainly been able to use the pandemic to their advantage. (October, 2020)
Home entertainment by the hand of tourism enterprises
This article explains that many tourism enterprises are keeping the contact with their clients, creating activities for kids and adults to help them go through these hard quarantine times. But, why do they do it if it is not their job?
The idea is keep in touch with the clients, even if they are not going to book anything with them right now, to remind clients that they will still be there when the things get stabilized, clients will remember them and start booking again. It is a long view strategy, but I think it is a smart movement from tourism enterprises instead of being just observers of the disaster.
See the original file here: https://www.hosteltur.com/135925_entretenimiento-en-casa-de-la-mano-de-las-empresas-turisticas.html (April, 2020)