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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Since tourism is going to start from zero, we should make it sustainable, friendly to environment and to people, because right now is the chance to do that. When all this ends, instead of going to our old ways, to polluting the environment every day more and more, we should really take a look at ourselves and at the world. And make a change. (April, 2020)
Income from tourists. (December, 2020)
We have significantly less work, so many employees have been waiting for work at home for almost half a year. (September, 2020)
That mass tourism and destruction of tourism destinations and local communities will occur again. (April, 2020)
Each stakeholder will need to devise his own communication tactics. The key is to recognize when consumers will enter into daydreaming about holidays phase. As long as the media dominates with posts about the corona virus, consumers will find it difficult to get their thoughts on the holidays. So it is crucial that the situation is monitored daily, prepare a plan and activate it as we begin to arrive at (new) normality. (April, 2020)
The best resource I can offer to others is the power to brainstorm new ideas to improve the service processes in our tourism facilities. Just with a lot of innovation and new ways of service it is possible to reach the end with a success and not become a victim of it. (June, 2020)
Up to date news in the industry, also some news related to employment/replacement (May, 2020)
We need an effective vaccine that will protect the population and allow it to travel normally. (August, 2020)
Criminals phishing company details to claim subsidies entitled for small businesses in various states of Germany. (May, 2020)
I am really liking the idea about starting over in the field of tourism. I think it's a great idea because the tourism industry has been doing amazing so far for many years and had a lot of profit from different airline companies bringing bilions every year and so on, but I still think that with starting all over we could do even better and make tourism industry better than ever. (March, 2020)