The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
I love my home country Austria and all the peculiarities, but I also miss going abroad and have some time to relax far away from the everyday stress. But the biggest challenge is to stay calm and sit in the home office and there is nothing you can do against the virus. But all after all that's only complaining on a high comfort level. I should be happy that all of my family members are healthy and nobody lost the job or anything like that. (December, 2020)
Student
Austria
Explore #TourismFromZero perspectives
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Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Life. Bussines. (April, 2020)
Tourism business representative
Slovenia
CHALLENGES
Tourism is an extremely sensitive activity, which is affected by various phenomena: natural disasters, weather influences, unfavorable political situations, religious tensions, pandemics, epidemics. Therefore, it is necessary to constantly adapt in this industry, which is easier in smaller tourism companies. (August, 2020)
Tourism employee
Slovenia
CONCERNS
Many enterprises are loosing big amounts of money due to the fact they are not producing but they are still paying probably some fixed costs their enterprises may have. So, after this they will probably not think about how the planet has improved in terms of sustainability but how much money they lost and how can they gain it back the easiest and fastest way as possible instead of doing it in the most sustainable way as possible for helping the planet. (April, 2020)
Student
Spain
IDEAS
Hospitality is the most personal human interaction industry. I don't see how the hospitality industry will be able to become virtual like most industry's are becoming due to the coronavirus. That being said, I think the hospitality industry should shift a lot of focus to nature based tourism. This would allow people to practice social distancing and enjoy beautiful places in nature at the same time. An idea would be to establish an open air outdoor hotel in close to great hiking spots, where the hotel would serve as a base camp. This way tourists can go hiking all day then comeback and enjoy the services usually provided by a hotel, while still enjoying being outside in the fresh air. (April, 2020)
Student
United States
I CAN OFFER
The local knowledge, for hiking in the surrounding mountains. I can show beautiful little places in nature to relax. (June, 2020)
Student
Austria
I NEED
In case the idea goes through - some ways to disinfect the apartments after every guest. (April, 2020)
Tourism employee
Slovenia
SOLUTIONS
Educate tourism workers on sustainable tourism and how to be mindful about locals and the environment. (April, 2020)
Local resident
Slovenia
EXPLOITATION
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
Tourism employee
Slovenia
OTHER / SPOTTED
Even if everything in tourism sector has stopped for a while that should not mean everything must be completely cancelled. People should promote themselves through social media and share their ideas. They can still connect with others and with that they show that they care and are still trying to come up with something. (March, 2020)
