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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
That nobody learns anything from this situation and no improvements are made in any economic area. (April, 2020)
Evasion from daily routine. (April, 2020)
I love my home country Austria and all the peculiarities, but I also miss going abroad and have some time to relax far away from the everyday stress. But the biggest challenge is to stay calm and sit in the home office and there is nothing you can do against the virus. But all after all that's only complaining on a high comfort level. I should be happy that all of my family members are healthy and nobody lost the job or anything like that. (December, 2020)
After the crisis, people's attitudes towards attending events may change. What are they looking for in the future in the aspect of virtual meeting? (April, 2020)
Remind the people of all the good things globalisation and travell brought, because they're focused only on the negative in this situation. (April, 2020)
During this time, our company is continuing to do a little "catch-up" and behind the scenes work. This includes spicing up our website (and the property's websites) to attract guests for after quarantine and freshening up our restaurants' menus. Corporate employees are also brain-storming special deals and offers for after quarantine as well. (April, 2020)
Some resources I may need are contacts and a good platform to build upon if I wanted to put my ideas to practice. I don't know if a preexisting site would be best or something new, so I would need guidance from a lot of people! (April, 2020)
Working from home, flexibility, reducing labor costs, on-call duty, finding new opportunities for development in tourism. (July, 2020)
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
Rethinking and Reinventing Travel and Tourism Post Covid-19
This article is related to tourism in Ghana but all the measures can be used in the same areas to boost the tourism industry. The author presents that mainly the domestic and regional tourism should be supported, there should be weider utilization of technologies, digital word etc. There should be smart leadership and cooperation between the tourism organisations and all the segments in the tourism industry. The protection of the environment is important and we should heed sustainability and and support it all. The selected data and analysis will be helpful to get the information and work with them, use them to get the important decisions.
https://voyagesafriq.com/2020/04/10/rethinking-and-reinventing-travel-and-tourism-post-covid-19/ (April, 2020)