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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
A set of services or service systems to provide transformative experiences to customers. (April, 2020)
What probably challenged me the most was reducing social contacts and interactions with friends or family members. After that long time I even started missing going to university, while working from home in front of your laptop. (October, 2020)
That this will be going on for a long time. Well it is not a concern but a known fact that economy, tourism and everything we know will collapse and will need to be established once again. That is why I think and I want to participate in tourism from zero, because we will be one of the first ones which will do something about it. (March, 2020)
Take this time to learn, tourism is so important industry and it has countries running only from tourism. Is that what we really want? That is definitely not sustainable way of running a country. Also. Here in Iceland..... tourism companies are lowering their prices, that means FINALLY icelanders can travel in their own country. It was so extreamly expenisve to travel in my own country that I could rather just go to another country and that would have been cheaper. Just think about it. It is crazy that local people can't afford traveling in their own county, right? (April, 2020)
www.resilientdestinations.com is gathering resources for a sustainable recovery, and sharing them with whoever wants. (April, 2020)
COVID-19 is causing a spike in student questions about careers. I need advices via a online platform where students and I are able to ask questions of people with experience in particular fields. (October, 2020)
All kinds of online stores. (June, 2020)
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
We need to raise more awareness about the 'Anthropocene' and the need to move to a form of ecological tourism. (July, 2020)