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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Trying out all sorts of different applications and never stop being curious. (April, 2020)
An opportunity to engage. (April, 2020)
Cash-flow due to plummeting demand due to global market crash, border restrictions and public health fears. (April, 2020)
When will hospitality pick up again and what is going to make people feel safe about traveling. If we are able to flatten the curve by people staying inside how will we know this won't happen again. I feel hotels, cruise ships and restaurants are going to have to do a lot of marketing and convincing to put faith back in people it is safe to stay and eat in their establishments. Additionally, with so many people losing their jobs and incomes being low even once it is safe to travel and explore when will people have the extra funds to do so. (April, 2020)
Go digital, as much as possible. But how do we earn money on a dogsled tour digital? I am not sure. (April, 2020)
I am availible if people want to talk - wheter they have troubles accepting these new situation. (March, 2020)
Surveys, how to apply sustainability in a ski resort. (April, 2020)
Group trips of up to 10 passengers within the EU.
Tailored travel programs for individual travelers. (August, 2020)
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
We can not go back to normal after the covid19-crisis because before was a crisis too. Climate crisis should be handled like a bigger threat! (April, 2020)