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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I can speak about my experiences in tennis coaching and mountainbike guiding while the crisis. All the points you have to note before starting the training and how you have to handle the customers. (October, 2020)
Tourism means a lot to me because I have been working in it all my life. I have previously worked in youth tourism for seven years and have been running my own travel agency for the last 23 years. (July, 2020)
Coronavirus is a game changer for the tourism industry and society as a whole, though we do not yet know when this crisis will end. (April, 2020)
My biggest concern is how some people handle this whole pandemic. Sorry to say that but I think it is pathetic that there are people out there, who are seriously comparing our situation now with the situation people had to face during the World War two. Our situation nowadays is nothing compared to the situation back then. Now the world has to fight a virus, back then they had to fight man against man. I´m quite sure, that none of us can even imagine how horrible this time was and I´m quite sure that none of us wants to know. If I´m being honest a comparison like this is embarrassing and very disrespectful. (December, 2020)
Until there is a vaccine, we will have to get used to a new way of life, travel, socializing. (August, 2020)
Relationships with Japanese art-tourism practitioners.
Networking to Japanese service researchers.
Collaborative (virtual/ real) place with industrial association people. (June, 2020)
Multi sector collaboration to collect data. (April, 2020)
A very cool best practice I found is placed in Alta Badia. In this summer every hut and restaurant in the mountains is offering the possibility to take away the lunch in a picnic basket. With this service, you don't have to sit down on a table but you can join your meal on a meadow. (June, 2020)
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
Rethinking and Reinventing Travel and Tourism Post Covid-19
This article is related to tourism in Ghana but all the measures can be used in the same areas to boost the tourism industry. The author presents that mainly the domestic and regional tourism should be supported, there should be weider utilization of technologies, digital word etc. There should be smart leadership and cooperation between the tourism organisations and all the segments in the tourism industry. The protection of the environment is important and we should heed sustainability and and support it all. The selected data and analysis will be helpful to get the information and work with them, use them to get the important decisions.
https://voyagesafriq.com/2020/04/10/rethinking-and-reinventing-travel-and-tourism-post-covid-19/ (April, 2020)