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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Concerning is the lack of information and the pure stupidity of many people. All the critics and people who believe in absurd conspiracy theories are absolutely morons. I cannot even believe how ignorant, selfish and careless people are. Im not saying being careful and not believing everything is stupid, no asking questions and criticizing rules is very important. But having just a little bit of common sense is absolutely necessary. I see a it as a clear failure in our education system and im scared that these people are the generation of tomorrow. In school nobody is interested in the subjects the are taught because :" I don't need biology and physics. I will work somewhere else." Then suddenly 5G causes Covid-19 and Bill Gates poisons everyone with his vaccine wich contains little robots to control everybody. Thats just straight up stupid and nonsense. Also I fear that after the pandemic is over everybody will not have changed a bit and just continue on the same as before. (September, 2020)
For me, tourism has just as much to do with locality as with business. I believe that we need to discuss tourism not only from a touristic point of view, but rather from a perspective where local businesses, infrastructure, cultural institutions and the local societies in total is taken into consideration as the foundation for all tourism. Since tourism affects all parts of a local community, tourism development should work bottom-up, where locals are involved to ensure that development follows up on the locals values and needs for their own society. With this approach, tourism can add to sustainable growth and welfare, contribute to increased cultural understanding and respect and be a part of the environmental solutions. (May, 2020)
We are trying to figure out, what kind of tourist are there going to be after the COVID-19. How can we address them?
How can we make our business stable?
How to connect with other regional stakeholders to be more stable and present in future market? (April, 2020)
Travelling becomes very high risk for health. (May, 2020)
My ideas are for local restaurants to make "survival kits" of whatever their specialty is. If it's a pizza shop then "make your own pizza kits". If it's a bakery then you could have "make your own cookies kit". These are little ways to make money and give people something fun to do this this scary, unpredictable time. (April, 2020)
Information on travel safety in various countries, which are currently open to foreign tourists and integrated travel organization. (September, 2020)
Open borders for travel. Accurate and up-to-date information on new epicenters of infections. (August, 2020)
This is the first time we have found ourselves in such a crisis, so we do not know the solution and good practices. (September, 2020)
VIPs saying we're all in this together to promote themselves. (April, 2020)
It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)