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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
The current inability to meet physically will place a future premium on face to face meetings, especially if these decline in frequency. We wil probably see a rise in digital meetings (particularly now everybody is on Zoom), and people will start to use physical meetings not just as a way to have face to face experiences, but also to escape the tyranny of omnipresent digital meetings. (May, 2020)
I can't describe tourism just with one word, for me its very complex and not all about a business sector. As I'm from Austria, I know that tourism is one of the biggest player in our country and we couldn't live this comfortable life without all the tourists that are visiting us during the year. But at the same time I'm a tourist as well, when I visit other countries or cities, so I can see both sites and think in a world like this we all know both sites and we barely think about the consequences we cause, by traveling this much and "fast". To cut a long story short, tourism means freedom to me but in the same way it can stress me out, as I'm living in Vienna with a lot of ignorance tourists all day long. (October, 2020)
[Professor] To prepare my students for a post-COVID-19 world. (May, 2020)
- That a lot of small businesses will die
- That a lot of people will loose their jobs
- A financial crisis in Austria
- That a lot of people can't go to funerals, can't visit their family members in hospitals
- That a lot of women get victims of domestic violence (October, 2020)
We are considering how to mitigate the damage as much as possible. We have expanded our product range. (July, 2020)
As a tourism student, I can currently contribute to the renovation of tourism by helping with various tourism-related projects where I feel I can contribute. (April, 2020)
Information. Lots of information. We need to know what we can do to improve the situation and to help other people. (June, 2020)
Due to the current situation the idea of vegetable crates was born in Salzburg, which are delivered home - contactless:
https://www.fraeuleinflora.at/salzburg/gemuese-abo-kiste-salzburg/
There are other initiatives in Austria, which exist due to corona:
https://www.derstandard.at/story/2000116464066/initiativen-in-der-coronakrise-anker-fuer-den-alltag (October, 2020)
The media partly exploit the situation of the pandemic to get attention and generate sales. However, the media is not aware, or perhaps unfortunately they are - even sadder that this hype in the media - can make the population sick. (October, 2020)
Whilst this is major setback for tourism as we know it and many businesses will suffer as a result, I at least hope this will present an opportunity for the industry to change for the better. A more sustainable approach to tourism is needed, perhaps this will kick start it. (May, 2020)