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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I would be so happy if we would reduce the massive production and replace plastic with more nature-friendly materials, promote more conscious way of travelling and with a purpose, reduce flights and help locals by buying their products. I would also promote domestic tourism so less people would travel long-distances. Supporting artists and other creators would be my biggest wish so they could reach out to the world and sustain their life with their work of art. (April, 2020)
Tourism is the moment people can revitalize themselves. A moment to develop self-interest, and self-discovery. (May, 2020)
No income (we are not allowed to open the hotels yet), it is difficulf to employ people back not knowing wheather the guests will come after we reopen the hotel, we were planning to have one of the best year, all our group reservations were cancelled. (May, 2020)
What will tourism look like during the covid 19 crisis and how will we organize travel given that travel recommendations change from day to day. (July, 2020)
Create a page or web site where all students from all the world can travel together. As would be like in an erasmus trip. (April, 2020)
Digital marketing, Consulting, Guests research, Data-driven decisions (May, 2020)
Some resources I need are some positive statistics about the coronavirus that can help keep people's heads high. (April, 2020)
https://www.deutschertourismusverband.de/service/coronavirus/best-practices.html (June, 2020)
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
Three travel startups response to COVID19
The article highlighted on how these three big travel agencies Get Your Guide,Omio and Travel perk are responding to the Covid19 pandemic.All the three agencies reported a major drop in bookings combined with customer cancellation and reschedule of the travel plans. The three founders of this agencies described there is sudden revenue crunch with high levels of uncertainty due to the pandemic.Get you Guide agency copied to the situation by re-routing resources to service more on near-term customer needs through improved flexibility of cancellation of bookings and refunding systems .Omio and Travel Perk, the two agencies decided to reflect on duty of care. This is focused on supporting its customers,employees with safety measures and are taking the time to research on which investments they can engage or pull out at the current moment.
https://techcrunch.com/2020/03/13/three-travel-startups-tell-us-how-theyre-responding-to-the-coronavirus-crisis/ (April, 2020)