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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Online wine degustations. (April, 2020)
Means broden horizons, giving experiences, generating new knowledge. (April, 2020)
Observance of safety standards when organizing excursions. Frightened passengers who are afraid to travel due to a virus infection. They are also afraid that they will have to be quarantined when they return to their homeland. (August, 2020)
Flying in an airplane is a challenge, since that's a place where the virus can spread rapidly and it's impossible to keep distance. Also, at the destination (wherever in the world) there is a risk of bringing the virus and infecting more people there, or the tourist getting infected. Also, since tourism basically came to a stop, people depending financially on tourism face huge problems right now, and for the time to come. Moreover, I'm thinking about all the people who will lose their jobs who work directly or indirectly with tourism, like airline workers, events, cleaners, security, tour operators, guides, hospitality sector and so on. (May, 2020)
We are going to focus on local/regional tourists.
People are going to want more sincere/personal contact in this new sterile world.
Our destination is going to gain from the crisis and become an niche destination for aero tourists, since we have a small, not very frequent airport :D (April, 2020)
humor (April, 2020)
Undisturbed places in the forest where I can swim in the forest, so to speak. Where I can relax and recover from everyday life. (June, 2020)
Moving forward, I believe all hospitality companies from the executives to the property GM should have a detailed plan on how to adapt their businesses during pandemics. This will not be the last time we face a problem like this. (March, 2020)
Tourist vouchers should also be redeemable in travel agencies, restaurants, museums and national parks. Now some providers are earning a lot, while others are in red numbers.. (August, 2020)
I would suggest that at the end of this current crisis, as many organizations come together and try to help one another. Maybe one at that moment has more financial resources, the other more employees and thus support each other, because that is the only way for the states, organizations ... to recover. (March, 2020)