The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CONCERNS
Common items like the hotel TV remote are one of the dirtiest items within the guest room. Light switches, lamps, nightstands sometimes don't get as much detail as needed. (April, 2020)
Tourist
United States
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
For me, tourism has just as much to do with locality as with business. I believe that we need to discuss tourism not only from a touristic point of view, but rather from a perspective where local businesses, infrastructure, cultural institutions and the local societies in total is taken into consideration as the foundation for all tourism. Since tourism affects all parts of a local community, tourism development should work bottom-up, where locals are involved to ensure that development follows up on the locals values and needs for their own society. With this approach, tourism can add to sustainable growth and welfare, contribute to increased cultural understanding and respect and be a part of the environmental solutions. (May, 2020)
Tourism or convention office, event organizer
Norway
CHALLENGES
Coronavirus is a game changer for the tourism industry and society as a whole, though we do not yet know when this crisis will end. (April, 2020)
Student
Japan
CONCERNS
We will go back to mass or over-tourism. (July, 2020)
Researcher, academic
Cyprus
IDEAS
Pre-pandemic challenges including over-tourism, aircraft emission pollution, and budget travels may be things of the past now. This may be a once-in-a-lifetime opportunity to take a look at Sustainable Development Goals seriously and consider how we want to brand tourism going forward. (April, 2020)
Student
Japan
I CAN OFFER
Usually local operators have partnerships with other local operators - we stick together and support each other. This is true in the Northwest Territories, Canada. (April, 2020)
Tourism business representative
Canada
I NEED
Surveys, how to apply sustainability in a ski resort. (April, 2020)
Local resident
Italy
SOLUTIONS
Regarding the tourism in Austria I think the best thing we can do as locals is to support the Austrian economic system. This starts with buying local products, spending "holiday" in Austria, visiting smaller restaurants or supporting smaller companies that fight to survive. (October, 2020)
Student
Austria
EXPLOITATION
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Student
Japan
OTHER / SPOTTED
I am really curios about how the Covid-19 pandemic will change our world and our society. I think we can learn a lot of things from the crisis and reorient new. But I am also concerned about how the world will change and which developments are going to happen in the future. I hope people think careful and learn from the crisis. (June, 2020)
