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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Let this year slip without consequences lets just block all of the payments and travels wait for the next year and start it all over again like it never happened (May, 2020)
At its best, tourism is the chance to connect with people and nature and to focus on a life not defined by productivity. (April, 2020)
Normally I earn most of my money during the winter season. This year I could just work half-season until everything shut down. Now for my and my family, the biggest challenge is for sure to find new ways to earn enough money also during this crisis. (June, 2020)
My concern is that after COVID-19 pandemic accessibility to culture and heritage will be limited with negative consequences especially for more vulnerable visitors, including people with disabilities. Too often these visitors are already excluded from their right “freely to participate in the cultural life of the community and to enjoy the arts” (Article 27 of the Universal Declaration of Human Rights). (May, 2020)
I would like to share idea that I've talked about with my roommate. She is from Bosnia and Herzegovina, I am from Serbia, but students in Slovenia. Having looked at the Slovenian mentality, having studied a lot of things at faculty... We are aware that after all this, the situation in our homelands will be very bad, like it will be in the whole world. Thanks to this situation we realized that we had been wrong for years about our countries...
She came up with the idea that after the situation with the corona virus, "when all this is yesterday", we try to put our passports aside (cancel travel reservations around world) and develop national tourism. Let's do our best to visit every part of our country! In this way, we would also act on other sectors. Let's not let our favorite waiters, our favorite receptionists from hotels where we had our best memories, be technologically redundant and out of work! This year our countries need us the most! (April, 2020)
During this time, our company is continuing to do a little "catch-up" and behind the scenes work. This includes spicing up our website (and the property's websites) to attract guests for after quarantine and freshening up our restaurants' menus. Corporate employees are also brain-storming special deals and offers for after quarantine as well. (April, 2020)
Stay in touch with other researchers, especially as we move out of this. (April, 2020)
Summer houses, glamping and cabins nearby are booming. I think that's a good solution for now. (May, 2020)
The protests of stay in place orders. (April, 2020)
Three travel startups response to COVID19
The article highlighted on how these three big travel agencies Get Your Guide,Omio and Travel perk are responding to the Covid19 pandemic.All the three agencies reported a major drop in bookings combined with customer cancellation and reschedule of the travel plans. The three founders of this agencies described there is sudden revenue crunch with high levels of uncertainty due to the pandemic.Get you Guide agency copied to the situation by re-routing resources to service more on near-term customer needs through improved flexibility of cancellation of bookings and refunding systems .Omio and Travel Perk, the two agencies decided to reflect on duty of care. This is focused on supporting its customers,employees with safety measures and are taking the time to research on which investments they can engage or pull out at the current moment.
https://techcrunch.com/2020/03/13/three-travel-startups-tell-us-how-theyre-responding-to-the-coronavirus-crisis/ (April, 2020)