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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
The activity of travelling and experiencing the variety of the world's natural and cultural commons. (July, 2020)
Predicting how things will change (May, 2020)
Concerning is the lack of information and the pure stupidity of many people. All the critics and people who believe in absurd conspiracy theories are absolutely morons. I cannot even believe how ignorant, selfish and careless people are. Im not saying being careful and not believing everything is stupid, no asking questions and criticizing rules is very important. But having just a little bit of common sense is absolutely necessary. I see a it as a clear failure in our education system and im scared that these people are the generation of tomorrow. In school nobody is interested in the subjects the are taught because :" I don't need biology and physics. I will work somewhere else." Then suddenly 5G causes Covid-19 and Bill Gates poisons everyone with his vaccine wich contains little robots to control everybody. Thats just straight up stupid and nonsense. Also I fear that after the pandemic is over everybody will not have changed a bit and just continue on the same as before. (September, 2020)
World tourism is facing a crisis resulting from a pandemic. After the end of the pandemic, it will face a financial crisis. In a crisis, we need to look for solutions and develop new ways that will enable travel, events, even though this is very difficult in the situation we find ourselves in at the moment. (September, 2020)
I work in the hotel management in a luxury castle. There we can provide our guests the maximum comfort with a 8 ha garden (and we only have 25 rooms/suits) so it is perfect for guests, who want a short break from there everyday life, who wants to relaxe, who wants to enjoy the nature.
So nowadays it is necessary to provide your guests everything they want. That they leave your hotel with a smile. (October, 2020)
I need resources that could help provide guidance for a graduating senior on how to best position themselves in finding a job in an economy going through a recession right now. (April, 2020)
Review how a fine dining restaurant rely on their sense of quality and care to give confidence e.g. Aimsir 2 Michelan Star Restaurant www.aimsir.ie (May, 2020)
https://www.ft.com/content/19d90308-6858-11ea-a3c9-1fe6fedcca75 - link to the article written by Yuval Noah Harari that I find curious, as it opens many cotroversial questions and dilemas for the future - as the author states amongst other emphases - a shift from “over the skin” to “under the skin” surveillance, with the use od biometric data. (April, 2020)
Three travel startups response to COVID19
The article highlighted on how these three big travel agencies Get Your Guide,Omio and Travel perk are responding to the Covid19 pandemic.All the three agencies reported a major drop in bookings combined with customer cancellation and reschedule of the travel plans. The three founders of this agencies described there is sudden revenue crunch with high levels of uncertainty due to the pandemic.Get you Guide agency copied to the situation by re-routing resources to service more on near-term customer needs through improved flexibility of cancellation of bookings and refunding systems .Omio and Travel Perk, the two agencies decided to reflect on duty of care. This is focused on supporting its customers,employees with safety measures and are taking the time to research on which investments they can engage or pull out at the current moment.
https://techcrunch.com/2020/03/13/three-travel-startups-tell-us-how-theyre-responding-to-the-coronavirus-crisis/ (April, 2020)