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#TourismFromZero initiative

Latest news:

The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions. 

So far we have received more than 900 responses in which these questions have been discussed::

  1. How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
  2. Which CHANGES would you like to see? If any?
  3. What are your CHALLENGES and CONCERNS?
  4. What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?

In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.

Don't forget to share YOUR insights (for the first time or again, with new observations):

  

The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.

CONCERNS

My concerns are that the world we used to know won't be the same after the pandemic. (December, 2020)

Student

Austria

Explore #TourismFromZero perspectives


Different perspectives on the selected topic: ALL

Tourism business representative

Bosnia Herzegovina

Tourist

Singapore

Tourism business representative

Slovakia

#From Instagram

TOURISM MEANS

A set of services or service systems to provide transformative experiences to customers. (April, 2020)

Researcher, academic

Japan

CHALLENGES

Closed hotels, lost business, reopening plans and scenario, cash flow, dismissal of employees, keeping motivation for employees working from home, etc. (April, 2020)

Tourism or convention office, event organizer

Slovenia

CONCERNS

When In London it was only a few weeks into this pandemic. It was actually right before it became a pandemic. When we were there we were very cautious when we were in public. Especially when we were trying to leave we were concerned about going to Heathrow because it is one of the busiest airports in the world. We were also concerned about using public transportation because that is how we would get around to all of our destinations. (April, 2020)

Tourist

United States

IDEAS

Family businesses can bring more of their personality and family stories into their communication. Time to hop on all social media platforms and make content. Content with stories and emotion. (April, 2020)

Student

Slovenia

I CAN OFFER

Insights & experience on Asian countries (May, 2020)

Tourist

Singapore

I NEED

We need more resources on digital solutions and on solutions for destination development, destination management and consumer behavior. (May, 2020)

Tourism or convention office, event organizer

Norway

SOLUTIONS

We are solving this bad season by organizing trips and holidays in Slovenia, Croatia, Greece and Italy. (September, 2020)

Tourism employee

Slovenia

EXPLOITATION

Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)

Researcher, academic

Canada

OTHER / SPOTTED

We need to rethink and build a more sustainable and transparent system. (June, 2020)

Researcher, academic

China

#TourismFromZero 2020. All Rights Reserved. Disclaimer
Some activities within this AIRTH and Tourism 4.0 initiative are part of Tourism 4.0 TRL 3-6 project