The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
OTHER / SPOTTED
Prepare for the opening: prepare a protocol. How will you welcome your guests tomorrow; which standards will you have to follow to guarantee safety; how will you adapt to the »new reality«; where will you put the hand disinfection gel? These are some questions to answer to make feel the guest secure and safety at your place. (April, 2020)
Tourism business representative
Slovenia
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
Income from tourists. (December, 2020)
Student
Slovakia
CHALLENGES
To travel free & wherever you want is still not possible and also not sure when it will be possible again. I work as a receptionist during the holidays and we are facing many challenges right now. The government frightened the people of travelling especially guests from other countries. Right now we have to put double or tripple the effort to generate new guests to get as many guests as possible to keep our hotel alive. (June, 2020)
Tourism employee
Austria
CONCERNS
My biggest concern is the economy. It is difficult to say how the different economies will develop but I think that 2021 or 2022 will still be very much affected by the crisis. So my concerns are about my financial situation and future.
I am also afraid that there might be a second wave and that everything might repeat itself. (June, 2020)
Student
Italy
IDEAS
Private tours are currently the safest way to travel. The probability that a tourist will be infected on the trip is relatively small, as long as the recommendations of the World Health Organization and the Slovenian National Institute of Public Health are followed. (July, 2020)
Tourism business representative
Slovenia
I CAN OFFER
I can keep people company or help them with basic info about how to use electronic devices to keep in touch with friend and relatives. (April, 2020)
Student
Slovenia
I NEED
We need customers, interesting local providers, accommodations that will meet safety standards. (July, 2020)
Tourism employee
Slovenia
SOLUTIONS
A very cool best practice I found is placed in Alta Badia. In this summer every hut and restaurant in the mountains is offering the possibility to take away the lunch in a picnic basket. With this service, you don't have to sit down on a table but you can join your meal on a meadow. (June, 2020)
Student
Italy
EXPLOITATION
Lots of people lose their jobs do to this crisis. Employees have to get rid of a lot of job places because they need to safe money and the people who are still working for this company get less paid than before. Lots of employees in Austria exploited the "Kurzarbeit" because they got money from the government but the workers in this company still worked the same amount of hours than before, but they got less income. (October, 2020)
Student
Austria
OTHER / SPOTTED
I am really liking the idea about starting over in the field of tourism. I think it's a great idea because the tourism industry has been doing amazing so far for many years and had a lot of profit from different airline companies bringing bilions every year and so on, but I still think that with starting all over we could do even better and make tourism industry better than ever. (March, 2020)
