The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions:
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Each government should state real laws in terms of sustainability, even help enterprises, now that the nature is giving us the perfect second chance. And stop giving them the option of paying high fines instead of doing it properly. They should be tough with every enterprise, and help the ones with the lower incomes to become more sustainable, but for real. (April, 2020)
To live... to be free and explore the world. (April, 2020)
We lost about one month of our most busy season, thats a huge lost of money. For a small and pretty new business there is no savings, we did a big investment last summer and then we really needed the season to go on as planned. Our biggest challenge right now is to survive. In this strange situation we don´t know anything, will there be a summer season with tourists? How will the next winter be? How are we gonna plan? Do we need to sell away a lot of eqipment to lower our costs and then maybe don´t have enough capacity for next winter? To not know when this will end is the worst part. (April, 2020)
The unemployment rate is extremely high during the COVID-19 period. This industry may prefer employees with decades of practical experience instead of graduates with a high-level educational background, let alone in the pandemic period. Such a phenomenon arouses people's bias in working in this industry - job discrimination existed - In many Asian countries, parents won't suggest their kids work for a hotel (not a "decent" job + low salaries/wages) comparing to studying engineer/medicine/CS, etc. (April, 2020)
I believe tourist destinations should do their best to create virtual (hopefully paid) experiences of what their destination is all about, filmed in both VR and normal video. This could allow people at home to get a taste of actually visiting the tourist destination such as Disneyland, Cozumel, or Yosemite. Providing a tour would also hopefully incentivize people to visit the destination once this all blows over. (April, 2020)
I'm a soccer coach for kids. Maybe I can create a practice where they still keep distance, so that we can play again. (June, 2020)
Undisturbed places in the forest where I can swim in the forest, so to speak. Where I can relax and recover from everyday life. (June, 2020)
Trying out all sorts of different applications and never stop being curious. (April, 2020)
The protests of stay in place orders. (April, 2020)
We can not go back to normal after the covid19-crisis because before was a crisis too. Climate crisis should be handled like a bigger threat! (April, 2020)