The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
I NEED
For tourist right now there is only the option to dream of future trips and looking back at past ones. Many destinations around the world already offer digital content to facilitate this. In the future it will be important to receive information about the immunity of the population and I am sure that less crowded destinations will be more popular in the short run. (April, 2020)
Tourist
Germany
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
It is a way of life, business-wise as well as living that kind of life in private. (April, 2020)
Tourism business representative
Slovenia
CHALLENGES
Lack of opportunities at the moment to do the sharing and promotion of the destination. Income drop. Strategy reevaluation. (April, 2020)
Tourism employee
Slovenia
CONCERNS
I am concerned for my housekeepers and frontline staff safety and health. They will be interacting with guests that could be sick or cleaning rooms that could contain the COVID-19 virus. Employee safety is a must, and with this face mask shortage prioritizing medical facilities, hotel owners have no priority to receive this essential item to keep frontline employees healthy. (March, 2020)
Tourism business representative
United States
IDEAS
I would like to think that the C19 will be a change for the overall economic, environmental and social reset. As a humanity, we have shown that, in spite of the quest for profit, we are willing to sacrifice economy to save lives. Hopefully, we might realize that the long time live-saving will be to invest in building better societies and taking care of each other and the planet. Tourism can be one of the tools that we use to this end. However, if the pandemic is over, if there is no second wave and if we recover relatively quickly, I am afraid that the opportunity for 'reset' will be lost. (May, 2020)
Researcher, academic
Croatia
I CAN OFFER
My love and support; I would love to donate money to help and do more but I can barely support myself right now. (April, 2020)
Student
United States
I NEED
We need a solid, open-minded, propositive local government and entrepreneurs who are willing to collaborate. (October, 2020)
Student
Italy
SOLUTIONS
Everyone can show everyone that renunciation is possible and necessary in this situation. Meanwhile, you can put your money into small businesses to keep the economy running, even if it is only for one take away dinner. (April, 2020)
Student
Germany
EXPLOITATION
Travel companies not allowing for partial or full refunds. It is not as if people wanted to cancel their travel and we cannot deter people from traveling in the future by souring their present experiences. (March, 2020)
Student
United States
OTHER / SPOTTED
Maybe finding financial solutions or funds for those who are now in existential crisis. I also think everyone who is working in culture sector or any other art branch is fearful of the future situation. I think we should really support those and find a way to make their lives easier. After all, art is what define us, makes us humans. (April, 2020)
