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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Get in contact with universities and people who wants to travel (May, 2020)
Travelling takes you out of your comfort zone. It makes you see the world differently, not just out of your own little box. It makes you grow as a person. You are never the same after you have experienced the soul of another place and it's locals. And I think that is the magic of travel. (April, 2020)
A virtual meeting/webinar is the future trend for the convention/conference business. Event organizers may suffer revenue loss as these days "on-the-spot" meetings are not as popular as they were in the past. (April, 2020)
I am concerned for my housekeepers and frontline staff safety and health. They will be interacting with guests that could be sick or cleaning rooms that could contain the COVID-19 virus. Employee safety is a must, and with this face mask shortage prioritizing medical facilities, hotel owners have no priority to receive this essential item to keep frontline employees healthy. (March, 2020)
It would be an idea to buy gift cards for several hotels and tourism regions in whatever country you want to travel. When the crisis is over you can easily redeem your gift card. (December, 2020)
I do not have any resources at the moment, as I do not see adequate resources in this situation to save tourism. (July, 2020)
We need a solid, open-minded, propositive local government and entrepreneurs who are willing to collaborate. (October, 2020)
The tourism sector has been hit very hard by the pandemic. The following article might provide some light for the tourism sector, in these dark times: https://www.plugandplaytechcenter.com/resources/impact-covid-19-travel-hospitality-industry-and-6-startups-can-help/ (June, 2020)
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)