The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions:
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Training of risk management & crisis management in hospitality industry. (April, 2020)
When I decided to enrol into Faculty for Tourism Studies, I did not think a lot about tourism in general, just the facts that I like to travel and work with people were enough. After a few years, I got a job as a tour representative on different destination and a guide as well. What I loved about it the most is that locals, after some time, start treating you as one of their own and not as a simple tourist, which is something that a lot of people are trying to achieve while traveling. (May, 2020)
It will be hard to open our own tourism businesses, which action will we have to take, and how long will it take, to have those opportunities back as were presented to us, before the crisis. (April, 2020)
Common items like the hotel TV remote are one of the dirtiest items within the guest room. Light switches, lamps, nightstands sometimes don't get as much detail as needed. (April, 2020)
Selling "advanced travel packages" is what I've been thinking about, it may sounds naive that this could work from my point of view, but trying something different is always better than doing nothing. In many countries, not like the U.S, people don't arrange their travel plan by themselves, they tend to work with professional travel agent in order to save money or at least save time. From my personal experience, in many of the cases, agents only asked customers to pay one time fee that includes flights, tickets and sometime even food and beverage which is sounded like they are selling a packages. Thus, when the coronavirus is strongly affect people's travel plan at this moment, selling them any types of "advanced travel packages" that will be activated after the coronavirus is my idea, I do think the most important thing for tourism business to be survived now is keep the cash flow going as normal. It is okay to lose some revenue or giving bigger discount on those "advanced travel packages" but having more business keep coming, is very important. (April, 2020)
I can keep people company or help them with basic info about how to use electronic devices to keep in touch with friend and relatives. (April, 2020)
We need people who will not be afraid to travel. People who will want to travel. Abolition of travel restrictions. (August, 2020)
Off the topic more personalized school system would drastically develop our country in a decade. For sure there would be more tourism and sustainability experts. https://www.youtube.com/watch?v=dqTTojTija8 (April, 2020)
The protests of stay in place orders. (April, 2020)
Thank you so much for putting this together it is truly amazing and I hope it makes a difference. (April, 2020)