The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
IDEAS
Pre-pandemic challenges including over-tourism, aircraft emission pollution, and budget travels may be things of the past now. This may be a once-in-a-lifetime opportunity to take a look at Sustainable Development Goals seriously and consider how we want to brand tourism going forward. (April, 2020)
Student
Japan
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
As tourist: It's a way to learn about new places, people, their costumes, ... and to enjoy new experiences and relax. Bussines: It offers good business opportunities and wide creative space. (April, 2020)
Tourism employee
Slovenia
CHALLENGES
We have significantly less work, so many employees have been waiting for work at home for almost half a year. (September, 2020)
Tourism employee
Slovenia
CONCERNS
My biggest concern is how some people handle this whole pandemic. Sorry to say that but I think it is pathetic that there are people out there, who are seriously comparing our situation now with the situation people had to face during the World War two. Our situation nowadays is nothing compared to the situation back then. Now the world has to fight a virus, back then they had to fight man against man. I´m quite sure, that none of us can even imagine how horrible this time was and I´m quite sure that none of us wants to know. If I´m being honest a comparison like this is embarrassing and very disrespectful. (December, 2020)
Student
Austria
IDEAS
Hotel management could begin to think about how the crisis will affect tourists' behavior. In my opinion, safety will emerge as one of the most important factors in tourists' decision making. So the hotel management could go through the "design thinking process", through the stages upon arrival at the hotel. Maybe the hotel receptionist will be wearing gloves from now on. The lobby may need to be rearranged to make it more open, reduce the number of seats, move tables further apart. There might be a need to add disinfectants and air fresheners to rooms and throughout the hotel. Maybe add air quality to the hotel website. (April, 2020)
Student
Slovenia
I CAN OFFER
I am trying to help old people from our village to go to store for them and get them what they need or help them order things from online store beacause many of them dont know how to do it. (March, 2020)
Student
Slovenia
I NEED
Undisturbed places in the forest where I can swim in the forest, so to speak. Where I can relax and recover from everyday life. (June, 2020)
Student
Austria
SOLUTIONS
We try to be in contact with our guests and followers through our social media. We are publishing more content for inspiration and also with a support for local businesses. (April, 2020)
Tourism or convention office, event organizer
Slovenia
EXPLOITATION
VIPs saying we're all in this together to promote themselves. (April, 2020)
Student
Germany
OTHER / SPOTTED
Thank you so much for putting this together it is truly amazing and I hope it makes a difference. (April, 2020)
