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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Government help, compensation for cancelled events, financial support for digital transformation. (April, 2020)
For me tourism is about traveling the world and getting to know new cultures. I do not care about fancy hotels - I want to spend my time outside a building and explore the destinations. For this, I want to be able to travel to places sustainably, and with a feeling like a local. I am a hoStel lover and love the connection with likeminded in a hostel environment. (May, 2020)
A virtual meeting/webinar is the future trend for the convention/conference business. Event organizers may suffer revenue loss as these days "on-the-spot" meetings are not as popular as they were in the past. (April, 2020)
I am not worried because I find that if you are disciplined and positive everything will be fine. (April, 2020)
Each government should state real laws in terms of sustainability, even help enterprises, now that the nature is giving us the perfect second chance. And stop giving them the option of paying high fines instead of doing it properly. They should be tough with every enterprise, and help the ones with the lower incomes to become more sustainable, but for real. (April, 2020)
Knowledge from being a general manager in a huge hostel. Project Management in a digital association. Online Marketing. Connecting technologies and trends to use them for business models for growth strategies. Motivation, enthusiasm and a "never give up, your survival is just an idea away" mentality! (May, 2020)
COVID-19 is causing a spike in student questions about careers. I need advices via a online platform where students and I are able to ask questions of people with experience in particular fields. (October, 2020)
https://www.deutschertourismusverband.de/service/coronavirus/best-practices.html (June, 2020)
Assistance with tourist vouchers only to accommodation facility. Travel agencies were largely excluded because hoteliers do not confirm shared reservations. (July, 2020)
It's been about 30 years since I started this job. I have experienced the collapse of the Internet bubble, the Lehman shock, the Great East Japan Earthquake, and so on. Marketing techniques such as sales measures, cost control, and attracting customers during these times are the know-how of tourism that cannot be learned in normal times. (June, 2020)