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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
Group trips of up to 10 passengers within the EU.
Tailored travel programs for individual travelers. (August, 2020)
Evasion from daily routine. (April, 2020)
A virtual meeting/webinar is the future trend for the convention/conference business. Event organizers may suffer revenue loss as these days "on-the-spot" meetings are not as popular as they were in the past. (April, 2020)
How to discover new ways to do tourism. (April, 2020)
All my writing at the moment is exploring how we respond. This was my previous article: https://news.wtm.com/a-future-template-for-resilience-how-we-can-repurpose-tourism-and-champion-local-areas/
My next one, published later this week, looks at how we maintain solidarity during the challenging times ahead. It will also be on WTM's website. (April, 2020)
As a tourism student, I can currently contribute to the renovation of tourism by helping with various tourism-related projects where I feel I can contribute. (April, 2020)
As I do understand that understanding topics we take them at school is important, we should take this opportunity for the whole tourism sector to step together and create a good set of actions. As there would be actions taken from an actions such as recommended, we would have an opportunity to change an educating system as well, as we all know, it needs an upgrade. Students (from what we talk to each other) would like to be present at resolving actual current problems more, as some teachers already are taking these actions (for example giving students to write, think and evolve solutions to the actual problems happening in present time). (April, 2020)
For me the best solution at that time was simply to make the best of it and rethink my lifestyle. I realized how important social contacts are and how little we actually appreciate it. I followed the rules and in the end I can say that I did everything I could to get through the pandemic quickly. (December, 2020)
Global airlines and hotels holding back payments or only providing credits to customers, yet laying people off, and seeking bailouts. (April, 2020)
As tourism has stopped, I believe there is plenty of stakeholders that would agree to take Zoom meetings with students. We could then talk about their challenges, and try to innovate their processes for the future. (April, 2020)