The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
How should we IMAGINE tourism now that we have an opportunity to reset the way we do business?
Which CHANGES would you like to see? If any?
What are your CHALLENGES and CONCERNS?
What are your IDEAS and SOLUTIONS to make it through the pandemic AND into a sustainable and innovative future of tourism?
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
CHALLENGES
I love my home country Austria and all the peculiarities, but I also miss going abroad and have some time to relax far away from the everyday stress. But the biggest challenge is to stay calm and sit in the home office and there is nothing you can do against the virus. But all after all that's only complaining on a high comfort level. I should be happy that all of my family members are healthy and nobody lost the job or anything like that. (December, 2020)
Student
Austria
Explore #TourismFromZero perspectives
Different perspectives on the selected topic: ALL
Tourism business representative
Bosnia Herzegovina
Tourist
Singapore
Tourism business representative
Slovakia
#From Instagram
TOURISM MEANS
I think tourism is an important part of my life. I like to travel and explore new countries and cultures. Not everybody has the money and time to travel and that is the reason why I am pleased to be able to travel and be a tourist. (June, 2020)
Student
Austria
CHALLENGES
To travel free & wherever you want is still not possible and also not sure when it will be possible again. I work as a receptionist during the holidays and we are facing many challenges right now. The government frightened the people of travelling especially guests from other countries. Right now we have to put double or tripple the effort to generate new guests to get as many guests as possible to keep our hotel alive. (June, 2020)
Tourism employee
Austria
CONCERNS
I am quite concerned about a second corona virus outbreak since borders are open again and new Covid-19 cases appeared. By now I cancelled my already planned trips for the rest of the year as I still feel pretty uncomfortable with the situation. (June, 2020)
Tourist
Austria
IDEAS
- Event planners who are highly anxious about the state of the industry and want to diversify their skills to increase their chances of being hired in a business role after quarantine can get certifications in digital marketing, coding, etc. or go back to school for a degree in a different field that provides an essential function (ex: accounting, social work, etc.). (April, 2020)
Tourism or convention office, event organizer
United States
I CAN OFFER
With my studies, I can help to improvise plans and help with getting the wheels rolling again after this all stops. Hopefully someone will hire me so I can help. (April, 2020)
Student
Iceland
I NEED
Trainings concerning how to successfully hold a webinar and keep connections after the online events. (April, 2020)
Tourism or convention office, event organizer
United States
SOLUTIONS
A very cool best practice I found is placed in Alta Badia. In this summer every hut and restaurant in the mountains is offering the possibility to take away the lunch in a picnic basket. With this service, you don't have to sit down on a table but you can join your meal on a meadow. (June, 2020)
Student
Italy
EXPLOITATION
Not do much an exploitation as such, but discounting I see amongst hotels in Japan will not save the industry as it causes the Prisoner's Dilemma. Everyone could suffer as a result. (April, 2020)
Student
Japan
OTHER / SPOTTED
We need to rethink and build a more sustainable and transparent system. (June, 2020)
