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The 2020 pandemic and previous years’ overtourism issues showed us both the benefits, the relevance, and the limits of the tourism, hospitality and leisure industries for society. We cannot foresee the future, but we can listen to challenges and start developing solutions.
So far we have received more than 900 responses in which these questions have been discussed::
In the name of the global tourism family, many thanks to every single one of you for the inspiring feedback. Your replies are summarized in the sections below.
Don't forget to share YOUR insights (for the first time or again, with new observations):
The 10 quotes below are updated every few minutes and elephant word-clouds are recalculated regularly based on your new survey entries. You have to refresh the page or revisit us every so often to see the changed content.
It´s sad that there are so many cheaters who just want to get all the money which is spend by the state to help the little enterprises to survive the crisis, so that those who really need the money, don´t have any chance to work against their problems ... (June, 2020)
Core business, our whole revenue is based on travelers of all segments. (April, 2020)
A lack of communication despite beeing able to spend even more hours than before communicating (May, 2020)
Although Covid-19 is likely the biggest global crisis since the second world war, it is still dwarfed in the long term by climate change. Yet the two problems have suggestive similarities. Both will require unusual levels of global cooperation. Both demand changes in behaviour today in the name of reducing suffering tomorrow. (April, 2020)
There should be a remote way to be able to check guests in and out, maybe develop a software compatible with the hotel OS that allows a remote person to view the customer live and still be a "in person interaction". (April, 2020)
I can keep people company or help them with basic info about how to use electronic devices to keep in touch with friend and relatives. (April, 2020)
Resources for online marketing and website redesign. (July, 2020)
Take care of your employees, customers, and business partners, foster an atmosphere of trust and use the time to foster a growth mindset as well as offer (cross-)trainings, webinars, explore ideas of your employees (May, 2020)
The protests of stay in place orders. (April, 2020)
Locals: we all find out plenty of local farmers and other stakeholders in our area in those days. Connect with them, think how to include their products in you offer and how to support your local community in those days. Be an active member and make small actions to help. We are all members of the same destination and together we are stronger. (April, 2020)